上海虹桥元一希尔..

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Operator 接线员

面议
上海虹桥元一希尔顿酒店
上海市 闵行区
  • 国际五星级酒店  |
  • 500人以上  |
  • 2019-11-22

  不限工作经验  不限学历   招若干人  性别:不限
  英语 良好   年龄:不限

职位信息


※Principle Responsibilities & Position Purpose:
※职责目标:


Perform the actual manual and technical operation of the PABX Switchboard, Send faxes and provide a system of locating or paging guests who have telephone calls. To facilitate a memorable guest experience during the guests stay, by delivering items, acting upon requests and providing guest assistance where required, and to adhere to Hilton Brand Standards.
礼貌专业的接听,转接所有来电,依照希尔顿品牌标准及客人的不同需求协同相关部门为客人提供服务,让顾客在到达,停留,离开的整个过程中享受热情周到的服务。
 
※Specific Job Knowledge, Skill and Ability:
※工作技能技巧要求

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
 
Ability to read, writes, speak and understand the English language to communicate effectively with guests and employees.
能有效的用英语沟通交流。
 
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts.
擅长于处理宾客关系,能快速有效的应对各种问题。
 
Interpersonal skills to provide overall guest satisfaction.
以较强的人际交往能力提高客人满意度。
 
Ability to work under pressure and deal with stressful situations during busy periods.
能在强压下胜任工作。


联系方式


电 话:021-33236666
联 系 人:人力资源部
公司网址:http://www.hilton.com
地 址:上海市闵行区红松东路1116号上海虹桥元一希尔顿酒店人力资源部
邮政编码:201103



公司信息


招募人才 酒店地址:上海市红松东路1116号上海虹桥元一希尔顿酒店
酒店介绍: Situated in the heart of Hongqiao business district, the three-tower Hilton Shanghai Hongqiao is close to metro lines and within walking distance of entertainment venues. Relax in the spacious guest rooms and enjoy the wide range of facilities including the spa. The Grand Ballroom is ideal for private functions and can accommodate over 1,000 people while the two restaurants serve up cuisine from around the world.

上海虹桥元一希尔顿酒店的三座大楼屹立于虹桥经济技术开发区的中心,酒店交通便利,毗邻地铁,步行即可前往附近的娱乐街区。在这里,您可以尽享宽敞舒适的客房以及包含水疗在内的完善设施。气势恢宏的大宴会厅可以举办私人宴请,并可容纳超过1,000人。同时,两家高档餐厅可为您呈现来自全球各地的美味佳肴。

Hilton Shanghai Hongqiao invites you to join us in new challenges to build a team committed to:
Delivering memorable guest experiences
Growing within the Hilton family to achieve personal career development
上海虹桥元一希尔顿酒店诚挚邀请您的加入,让我们一起致力于为客人创造美好的入住体验。同时,上海虹桥元一希尔顿酒店愿成就您的事业发展,与您共同成长!

联系人:人力资源部
咨询电话:021-33236612
联系简历直接寄至:
上海市闵行区红松东路1116号上海虹桥元一希尔顿酒店人力资源部                邮编:201103
请在应聘信或邮件中注明所应聘的职位。
附近公共交通:地铁9号线、3号线、4号线,公交69、700
 
 

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