JOB OVERVIEW职位概述
Assist with information technology support and troubleshooting ensuring the highest level of computer performance, efficiency and security.
协助信息技术支持和排除故障的工作,确保计算机运行,效率和安全均达到最高水平
• Create confidence – by being an expert at what you do; by acting and looking the part and adapting your style to match your guests’ pace in all you do.
• 建立信任 – 成为您所在领域的专家；言行得体，随机应变，应宾客的需求提供量身定做式的服务。
• Encourage success – by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important; and offering thoughtful choices to help them feel restored and balanced.
• 鼓舞成就 – 尊重和了解宾客的需求和他们追求的目标，认可赞赏他们，确保宾客得到尊重和重视，并体验到他们的非凡地位。提供周详方案，令宾客轻松无忧。
• Make it happen – by being perceptive to your guests’ needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.
• 梦想成真 – 观察预见宾客的要求和潜在需求，主动负责地达成宾客所需。善用资源，团队协作，尽力协助宾客获得成功。
QUALIFICATIONS AND REQUIREMENTS 任职资格
Required Skills –
技能要求
• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
• Working knowledge of local area networks and Microsoft Windows
具有局域网和微软窗口软件的使用知识
• Good writing skills
良好的写作技能
Qualifications –
学历
• Diploma or Vocational Certificate in Computer Science or Information Technology or related field.
拥有计算机或信息技术或相当领域的毕业证书或职业证书
Experience –
经历
• 3 year related experience or an equivalent combination of education and work-related experience. some computer set-up and troubleshooting experience preferred
3年相关经验或与此相当的教育和相关工作经验结合的背景。具有一些计算计设置和故障排除经验者优先考虑