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Marriott Cafe Sr.Waiter/Waitress万豪咖啡厅资深服务员

上海明天广场有限公司JW万豪酒店
黄浦区
  • 国际五星级酒店  |
  • 500人以上  |
  • 2020-03-31

  不限工作经验  中专学历   招若干人  性别:不限
  不限 不限 不限   年龄:不限

职位信息


MAJOR FUNCTION 主要功能 :

This position is concerned with anticipating needs of guests in the Wan Hao Xuan, taking orders, serving and removing crockery and beverages in accordance with guest’s requirements and service policy. 这个职位是为在万豪轩里客人的需要按照客人的要求,为客人点菜,上菜和拜访餐具和饮料。

MAJOR RESPONSIBILIES 責任概要 :
The mainly responsibility is welcome the guest, taking order and serving them with the high standard and make them 100% satisfaction, assistant with team leader to successfully execute restaurant operations standard.
主要是欢迎客人,点菜,以较高的标准为他们服务,保持满意度。并协助领班成功执行餐厅营运标准

SPECIFIC DUTIES 工作任務 :
1. To welcome and seat guest upon arrival at the table.
欢迎客人,为客人领位。
2. To assist the guest in choosing his or her beverage and or food order from the menu.
帮助客人点菜和饮料。
3. To take the food or beverage order from the guest, ensuring that the order is accurate and has been double checked.
给客人上菜的时候,务必确认是否正确。
4. To record the order on the appropriate captain's order as outlined within the Restaurant operating policy.
按照原则的要点纪录。
5. To process the captain's order as per the cashiers’ policy, as outlined in the restaurant policy.
按照原则,处理客人的账单。
6. To prepare all necessary accompaniments to go with order.
准备所有的菜单的附属物。
7. To serve any requested food or beverage item that is available, as per the service policy.
按原则保证所有需要的食物和饮料都被利用。
8. To assist where possible with any additional request (Note: any questions regarding hotel policies or procedures should be referred to the Manager), and ensure guests are to be made to feel comfortable at all times.
帮助任何其他的要求(注:报告任何关于酒店政策和程序的问题),保持客人满意度。
9. To make the guest feel welcome at all times, and ensure that the service offered is of the highest quality, and that service is prompt efficient but not overbearing and that service is offered with a smile at all times.
随时欢迎客人,及时有效,不傲慢的高品质服务,保持微笑。
10. To be responsible for the cleaning of the table, during and after service to the guest.
服务时和结束后,都要保持客桌的整洁。
11. To have a full understanding and knowledge of all items that are offered on the menu & beverage list.
清楚明白菜单和酒单的各个项目。
12. To be responsible for collection of money that is due, for services and products consumed.
对客人的付账,认真负责。
13. To be responsible for the correct set up of all mise a place and side stations, and to ensure that there is sufficient and the correct equipment for the days trading.
任何时候都遵守协定,确保足够的及其运作。
14. Must keep his/her side station and section clean at all times.
保持客人区域的清洁。
15. Do not stand, loiter near, behind or talk about any guest at any time, so as that the guest may hear you, or feel uncomfortable.
不要呆立,徘徊,议论客人,不要让客人觉得不舒服。
16. Will be required to carry out any reasonable request made by the Manager, assistant or team leader, or from any member of the management team.
听从上级合理的意见。
17. To report any problem situation or special guest request to the captain or supervisor, immediately so as to ensure that prompt action is taken.
及时报告出现的问题,和客人的特别要求,以便及时处理。
18. Performs other duties as assigned to meet business needs
帮助其他员工完成工作。
19. Attend all related meetings
出席相关会议。
20. In accordance with the grooming standard as per the Hotel Policy 根据酒店政策进行化妆。
 
 
 
 
 



联系方式


电 话:021-53594969-6204
传 真:021-63754804
联 系 人:人力资源部
公司网址:http://www.marriott.com.cn
地 址:中国上海市南京西路399号
邮政编码:200003



公司信息




Marriott International Inc. is an equal employer committed to employing a diverse workforce
 
 

Ascending 60 stories high over Shanghai in downtown Puxi, the international luxury JW Marriott Hotel Shanghai at Tomorrow Square cultivates enriching experience for the guests.

Owned by Shanghai Tomorrow Square Company Limited, the hotel is in a prime location close to the People’s Square, Shanghai Grand Theatre, The Bund, the affluent Xintiandi, Nanjing Road Pedestrian Street, the Central Business District and subway lines connecting Pudong (east Shanghai) and Puxi (west Shanghai).

One of the most interesting designed hotels in Shanghai, the spectacular exterior facade beholds the eye from all dimensions and perspective. Architecturally designed by John Portman and Associates and enhanced with aesthetically designed interiors by San Francisco based Hirsch Bedner Associates Design Consultants, both complement the deluxe accommodations on offer, providing a first class product topped with a superb level of hospitality for business guests and leisure travelers alike.

The well appointed hotel guest rooms and suites are located between the 41st to 59th floors, and offer magnificent city views throughout. Deluxe and Executive Room sizes vary from 38 to 42 square metres, Studio Suites from 47 to 62 square metres and the Executive Suites from 66 to 82 square metres. A Chairman and a Presidential Suite are available on the 58th floor. Spacious bathrooms are equipped with separate shower cubical and power massage jets. The Executive Lounge located on the 59th floor provides a commanding city view, serving complimentary breakfast, all-day refreshments and evening cocktails.

The JW Marriott Hotel Shanghai at Tomorrow Square continues to deliver the utmost service and attention and personalized luxury to travelers and local residences.
 
万豪国际酒店集团包容多元化文化背景,承诺给每一个雇员一个平等的工作机会。

作为在上海浦西市中心的地标性豪华酒店,60层高的上海明天广场JW万豪酒店为客人提供丰富多彩的入住体验。

酒店的业主为上海明天广场有限公司,位于城市商业中心,比邻人民广场,上海大剧院,上海当代艺术馆,外滩,新天地和南京东路商业步行街,中心商业区及地铁枢纽连接浦东和浦西。

酒店的设计个性十足,壮观的造型更引来各方关注的目光。由John Portman & Associates建筑师事务所进行的外形设计配以旧金山著名的Hirsch Bedner Associates (HBA) 酒店顾问工程有限公司的内部设计,两者完美地契合,为商务旅客及旅游者提供别样的入住体验。

精心设计的酒店客房分布于酒店41层至59层,尽享整个城市美景。豪华房面积从38平方米到42平方米,万豪套房面积从47平方米至62平方米,行政套房面积从66平方米至82平方米。总统套房和主席套房位于58层。酒店342间客房于2016年全部装修翻新,旨在为客人提供更舒适、奢华的入住体验。所有客房设施进行了全方位的升级,每间客房都配备60寸高清液晶电视、Nespresso胶囊咖啡机、音响设备,其它家居也进行了全面的更新。酒店更配备了4间残障客房,采用自动窗帘设置,提供更便捷的入住体验。行政酒廊位于酒店59层,除了一览城市美景外,客人还可在此享受早餐,全天精美茶点及鸡尾酒。

上海明天广场JW万豪酒店将为每一位宾客,传递其奢华及个性化的服务理念,以及提供竭尽所能的优质服务。
 
应聘者请带好一张一寸照片和身份证及复印件。快来加入我们吧!:)
 

 
 
 

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