职位描述
• Assists in co-ordinating the preparation of the departmental annual budget
协助整理部门年度预算
• Controls and monitors departmental costs on an ongoing basis to ensure performance against budget
控制部门运行成本,确保成本不超过预算。
• Assists in planning for future staffing needs
协助制定未来所需员工的编制计划。
• Assists in recruiting in line with company guidelines
根据公司的用人方针,协助招聘员工。
• Prepares detailed induction program for new staff
为新员工作详细的工作计划。
• Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation
协助保持全面的、最新的,客人关注的部门标准和程序,并且监督他们的执行情况。
• Ensures training needs analysis of Finance staff is carried out and training programmes are designed and implemented to meet needs
确保客房员工培训需求的分析被执行,培训计划有计划地实施并要满足其需求。
• Provides input for probation and formal performance appraisal discussions in line with company guidelines
根据公司的方针,对新员工试用期及转正后的表现进行讨论。
• Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance
指导、训练员工,与员工进行交流,接收员工的反馈信息有利于提高工作业绩。
• Regularly communicates with staff and maintains good relations
定期与员工进行交流并保持良好的人际关系。
• Create a positive hotel image in every interaction with internal and external customers
在与每一位酒店或非酒店客人的交往中为酒店树立一个良好的形象。
• Adhere to hotel brand standards
遵循酒店的品牌标准
• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same
熟悉职业保健、安全职责相关政策和程序,以确保所有程序能得以安全地执行,并在职业保健和安全职责方针的指导下确保行为落到实处。
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
了解并坚持职业的、健康的、安全的立法、政策和程序。
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
熟悉财产安全、急救、火灾和紧急程序,并安全及时地对运行设备进行控制。
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
及时对危险的情形采取补救措施,并向主管汇报存在的潜在危险。
• Log security incidents and accidents in accordance with hotel requirements
按照酒店要求记录安全事故及突发事件。
职位资格和技能
• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
• Proficient in the use of Microsoft Office
熟练使用微软窗口软件
• Problem solving, reasoning, motivating, organizational and training abilities.
具有解决问题,推理,号召,组织和培训能力
• Good writing skills
良好的写作技能
• 3 year experience in an cost or accounting clerical or for similar or an equivalent combination of education and work-related experience.
三年以上成本或会计职位或相似的工作经验;或与此相当的教育和相关工
作经验结合的背景