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Regus雷格斯

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行政客服专员-前台接待-北京
Regus雷格斯 查看公司简介>>
[公司行业:物业及服务式公寓 公司规模:500人以上]
发布日期: 2017-08-01 工作地点: 北京市 招聘人数: 若干
性 别: 不限 年 龄: 不限 月 薪: 面议 /月
工作年限: 一年以上 外语要求: 英语 良好 学 历: 大专
岗位描述
Reports to: Centre General Manager 

Key Responsibilities: 
- Serves as the primary backup for the Centre Manager as well as the trainer and mentor for new CSRs in the centre. 
- Acts as the first point of contact for all clients and visitors providing a professional and friendly service as well as delivering an exceptional first impression. 
- Serves as a primary resource in assisting clients within the center; whether showing a client to a meeting room, preparing their new office for move-in, trouble shooting basic technical issues, programming a phone, moving furniture to accommodate their office needs, providing a beverage or assisting with copies/administrative tasks. 
- Provides the “wow” factor to our clients by taking pride in continually keeping the center “show ready” by ensuring the business lounge/cafe, conference rooms, show offices and common areas are spotless and prepared for our next guests at all times. 
- Contributes to the overall revenue of the centre by identifying opportunities and actively upselling/cross selling Regus products and services. 
- Ensures that all daily service charges are captured and entered into Titan. 

- Becomes an extension of our clients’ team by delivering their mail, answering their phones, sending their packages, ordering their office supplies, preparing their meeting rooms, booking their meeting rooms, and ensuring that they are able to concentrate on their work, while we manage their office needs. 
- Serves as a resource for clients seeking information, assistance or recommendations; a thorough understanding of all key services, products and amenities are critical in the ability to deliver service in an exceptional and timely manner. 
- Demonstrates a true passion for customer service by proactively seeking ways to surprise and delight our clients and guests, always going above and beyond. 
- Provides the image and service representative of a 5-star business centre through smiling, professionally greeting clients, communicating clearly and effectively, taking pride in the center appearance and enjoying a professional business environment. 

Key Position Requirements: 

- At least 1 year of prior work experience in a customer service industry 
- Solid organizational skills, including the ability to prioritize and multi-task; 
- Working knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook; 
- Ability to communicate effectively and professionally; 
- Strong Customer Service skills, including the ability to remain flexible and calm in high pressure or continually changing situations; 
- Ability to operate basic office equipment; 
- Associate degree or equivalent.

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公司简介
雷格斯是全球最大的灵活办公空间解决方案提供商,其办公网络覆盖全球107个国家,977座城市的2,800个地点,可随时为210万会员提供服务。我们的客户包括全球最成功的企业家、个人及市值数十亿美元的企业。
雷格斯旗下品牌包括Regus服务式办公室、Regus Express第三地办公、Signature Group商业领袖俱乐部、Open Office经济型办公室、SPACES共享办公空间以及Kora高校孵化器,通过我们多元化的办公空间以及不断扩大的移动办公网络、虚拟办公室和容灾恢复服务,可满足个人与不同企业所需,为个人与企业提供可随时随地以自己喜欢的方式工作。
在中国大陆地区,雷格斯服务式办公室已遍布北京、上海、广州、深圳、成都、重庆、长沙、大连、杭州、昆明、南京、天津、西安、武汉等近三十个城市。

在雷格斯,你将获得:

具有绝对竞争力的薪资待遇
广阔的晋升空间
国际化与充满活力的工作氛围
以及完善的高端培训与优厚的奖励制度
雷格斯,给的比您想要的更多!

我们在中国扩张快速!
想让自己的职业生涯更上一层楼?
加入我们吧,您有可能参与一场改变人类未来办公方式的革命。

雷格斯期待您的加入!
详情请浏览:www.regus.cn



Regus is the world’s largest provider of flexible workspace solutions, with a network of 2,800 locations across 107 countries and 977 cities, serving 2.3m members. Our customers include some of the most successful entrepreneurs, individuals and multi-billion dollar corporations.

Through our range of office formats, as well as our growing mobile, virtual office, and workplace recovery businesses, we enable people and businesses to work where they want, when they want, how they want, and at a range of price points.

At Regus, we offer
competitive salary
great career development opportunity
global corporate practice
international and dynamic environment
comprehensive training
and attractive incentives

We are growing quickly in China!
Are you looking your next career opportunity at a whole new level?
Join us, to take part in the revaluation of changing the way people work.


Regus sincerely invites you to join us!
http://www.regus.cn/
 

联 系 人:Regus HR
电子邮箱:china.careers@regus.com
公司网址:http://www.regus.cn
地 址:中国总部上海市黄陂北路227号中区广场2层
邮政编码:200003
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