Supervises the operation of assigned Banquet
监督宴会厅营运
Provides employees with the information needed to perform their job effectively
为员工提供必需的信息,提高他们的工作效率。
Ensures that the customer receives quality service by providing work direction for restaurant staff.
为餐厅员工指明明确的工作方向,确保客人能够接受到优质的服务
Implements new standard and procedures for the banquet as and when required.
执行宴会厅标准和程序
Ensures the integrity of both cash and charge accounts.
确保现金和各项账目的安全和完整
Adhere to and ensures all line employees adhere to the hotel policies and procedures.
确保所有岗位的员工都坚持遵守酒店的政策和程序
Handle guest complaints and keeps Banquet Operation Manager informed of relevant complaints.
处理宾客投诉并及时汇报给宴会运营经理