上海安曼纳卓悦大..

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客房主管Supervisor (Rooms)

面议
上海安曼纳卓悦大酒店
普陀区
  • 国际五星级酒店  |
  • 150-500人  |
  • 2021-12-08

  不限工作经验  不限学历   招若干人  性别:不限
  不限 不限 不限   年龄:不限

职位信息


To have knowledge of the hotels Quality Standards, Service Standards and Group Specifications.
   了解酒店质量标准、服务标准、集团规范。
- To have knowledge of  standard operating policies and procedures.
   了解 标准操作规定和流程。
Supervises and conducts training on a regular basis.
   督导培训,并定期开展培训。
-  Monitors the progress of various training programmers on their effectiveness.
监察各种培训计划执行和进展的情况。

-  Creates a positive and highly motivated working environment that promotes and develops teamwork.
  创建一个积极的和有活力的工作环境,促进发展团队精神。
-  Utilizes and develops communication tools and channels for the dissemination of information and workflow in all sections.
   利用各种沟通渠道传达信息和分配工作。
-  Is responsible for keeping all linen closets neat, cleaned and stocked.
   负责布草储存柜清洁、整齐、货物充足。
-  Is responsible for maintaining the cleanliness and neatness of service areas.
负责服务区域的清洁和整齐。
-  Inspects rooms daily, including check-out, vacant and make-up rooms for cleanliness and that rooms are defect free.
每天检查客房,包括离店房、空房、需打扫。
Inspects all VIP rooms prior to arrival.
在贵宾抵达前检查贵宾房。
-  Maintains a daily logbook of Service Associates – Guest Room
assignments, maintenance deficiencies and prepares work order.
坚持填写值班日志,包括分房情况,维修问题和工作票。
-  Reports to the Service Associate –Rooms Controller/Order Taker maintenance deficiencies that require immediate attention and follow up on their status.
向客房监控员报告需要立即维修的问题并及时跟进。
-  Ensures that all vacant / clean rooms and stay over rooms status have been updated.
保证及时更改房态。
-  Ensures proper care and use of equipment, carts, baskets, cleaning and guest room supplies.
确保对设备、车辆、篮子、清洁用品和客用品的正确维护和使用。
-  Ensure that all Lost and Found items are forwarded to the Lost and Found Department according to establishes procedures.
确保所有的客人遗留物根据既定流程上报给失物招领部门。
-  Reports to the Service Manager – Guest Floor any loss or damage of furniture, fixture or equipment.
向楼层经理汇报所有的损失或家具、固定物、设备的损害
-  To constantly install ownership in staff to maximize Rooms Profit.
强调主人翁精神,使客房获得最大限度的利润。    
-  Ensure supplies and stocks are maintained.
确保用品储备充足。
-  Ensures the highest level of safety and security by facilitating effective training programmes that delivers a high degree of awareness amongst staff.
  利用有效的培训方案,提供员工高度的安全意识。
-  Checks and maintains that all hygiene rules and regulations are strictly adheres to.
监督和检查,确保严格执行卫生条例和规章制度
 
 



联系方式


联 系 人:人力资源部
地 址:中国上海普陀区长寿路600号
邮政编码:200333



公司信息


The best of Shanghai awaits. Amara Signature Shanghai is a quick 10-minute drive away from the prestigious Jing’an business and shopping district in West Shanghai. A luxurious 5-star hotel of 343 spacious rooms and suites, Amara Signature Shanghai blends the city’s rich heritage with destination dining, modern amenities and impeccable service. The hotel will also have an adjoining office building and retail mall, featuring a myriad of great brands in food and beverage, entertainment as well as lifestyle retail. Slated to open in year 2017.
位于上海普陀区长寿路的上海安曼纳卓悦大酒店是一个综合发展项目, 具有343间豪华客房的酒店,时尚商场及高尚办公楼。
时尚商场将推出多样化著名餐饮业,娱乐及时尚生活品牌。
酒店位置优越而上海市也是亚洲顶尖金融及商业核心。预计将在2017年营业。

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