At Your Service Shift Leader为您服务中心领班
上海金桥红枫万豪酒店 Shanghai Marriott Hotel Pudong East
查看公司简介>>
[公司行业：国际五星级酒店
公司规模：500人以上]
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发布日期：
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2021-12-30
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工作地点：
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浦东新区
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招聘人数：
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若干
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性 别：
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不限
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年 龄：
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不限
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月 薪：
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面议
/月
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工作年限：
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不限
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外语要求：
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不限
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学 历：
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不限
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岗位描述
To provide leadership and direction for the AYS （At-Your-Service）department. Responsibilities include training, motivating and managing the AYS Agent keeping guest hospitality as the number one focus. The supervisor should ensure that each associate has sufficient resources to perform her/his job well and constantly seek to improve the methods to meet the guest needs. The supervisor should manage daily operational tasks in an efficient and regular manner. Coordinate the shift operations in accordance to the corporate and local SOP’s emphasizing guest hospitality and directing associates to work together as a team presenting themselves as professional, aggressive and well informed Guest Service Agent.
领导和指挥“为您服务”部门。职责包括培训，激励和管理员工保持殷勤对客为头号重点。主管应确保每个员工有足够的资源来执行她/他的工作，不断寻求改进的方法来满足客户的需求。主管管理日常业务工作的有效性和定期性。根据公司和当地的标准作业程序协调轮班作业并强调殷勤待客的同时以专业积极的精神指导员工一起工作。
公司简介
Shanghai Marriott Hotel Pudong East is ideally located in Jinqiao Pilot Free Trade Zone, which is also well-known as the “Green City” of Biyun international community. Situated adjacent to a beautiful park and canal, the neighborhood provides a huge variety of restaurants, bars and shops. It is within 15 minutes’ drive of Lujiazui, Waigaoqiao Free Trade Zone and Zhangjiang Hi-tech Park. It is within 20 minutes’ drive of Shanghai Disneyland. Pudong International Airport is 30 kilometers away and a drive of 25 to 30 minutes; Hongqiao International Airport is 26 kilometers away with a drive of 45 minutes. The hotel has 324 stylish guest rooms, 66 apartments, and 4 Food and Beverage outlets of Man Ho Chinese Restaurant, Casalingo Italian Restaurant, all-day-dining Pudong City Bistro and The Lounge. The event facilities feature a magnificent 655 square meters Grand Ballroom and an additional 1,050 square meters of state-of-the-art event space in 10 separate rooms.
上海金桥红枫万豪酒店坐落于金桥进出口加工区，与世界五百强企业总部毗邻而居，与著名的“绿色城市”碧云国际社区交相辉映。酒店毗邻美丽的碧云体育公园及河道，周边社区提供丰富多样的餐馆、酒吧及商场。酒店距离陆家嘴、外高桥自由贸易保税区及张江高科技园区仅15分钟车程，距离上海迪士尼乐园仅20分钟车程，距离浦东国际机场45分钟车程。酒店拥有324间风格现代且典雅的客房及套房，以及66套酒店式公寓，可充分满足商务旅行人士的需求。会议区域总面积逾1,700 平方米，其中包括655平方米的大宴会厅及10个大小各异的会议室，并且均配备有先进的会议设施及设备。独具特色的万豪轩中餐厅、卡萨琳戈意大利餐厅和都会尚膳全日餐厅为广大饕客精选优质食材，提供多种融合东西方特色的美味选择，更加彰显海派文化的海纳百川。