上海嘉会国际医院

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医院前台客服

面议
上海嘉会国际医院
徐汇区
  • 其它  |
  • 150-500人  |
  • 2018-04-26

  二年以上工作经验  大专学历   招8人  性别:不限
  英语 良好   年龄:不限

职位信息


ESSENTIAL TASKS:
- Ensure that the waiting area is tidy and clean
- Greet patients and check in
- Update patient’s information in system
- Escort patients
- Billing and cashiering
- Check-out at patient's bedside if it's required
- Prepare quotation for procedures and conduct financial counselling
- Handle calls
- Handle hotline calls (mainly for appointment) after working hours
- Handle enquiries and feedback
- Update physician’s roster and schedule patient’s appointment
- Prepare and maintain medical files
- Responsible for all relevant pre-certification/Guarantee of Payment process for patients
- Prepare insurance claim documents for direct billing
- Perform any other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:
- Ability to communicate in English and Chinese, both verbally and in writing.
- Ability to communicate and coordinate on issues with other departments within Jia Hui family
- Good communication and customer service skills
- Strong computer, word processing, and data entry skills.
- Basic understanding of ICD-9/10 and CPT coding languages is a plus

QUALIFICATIONS:
- Bachelor’s Degree or relevant education experience
- Hospital precertification or insurance company claims processing experience is a must
- Experience with coding and medical records is a plus
- Customer service experience preferred



联系方式


电 话:021-53892088
传 真:021-53892168
联 系 人:张小姐
电子邮箱:career@jiahui.com
公司网址:http://www.jiahui.com
地 址:上海市徐汇区虹漕路88号越虹广场A座9楼
邮政编码:200233



公司信息


成立于2009年的嘉会医疗是中国首家外资控股的综合医疗健康系统,总部位于上海。秉承“以患者为中心”的核心理念和全球领先的医疗质量标准,嘉会医疗通过构建一个“国际 医院+家庭诊所+健康中心”的立体化医疗健康生态系统,为中国患者提供国际品质、便捷友好、高性价比的“责任医疗”服务。嘉会医疗系统包括一家500床位设置的三级综合医 院“嘉会国际医院”、一系列提供全科门诊和特色专科医疗的“嘉会诊所”,以及专注于健康管理的“嘉会健康中心”。
我们的愿景:引领医疗变革、促进健康教育、推动医学发展
我们的使命:用心关怀病患、引导健康生活、力助医护人员
联系地址:
上海嘉会国际医院:上海市钦江路288号(2017年10月开业)
嘉会诊所(静安):上海静安区常熟路88号101室
嘉会医疗中心(杨浦)地址:上海市江湾城路99号3幢一层、二层
了解更多:http://www.jiahui.com
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