JOB OVERVIEW职位概述
• Provide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards.
• 为客人提供快速热情的餐饮服务，根据设定的标准确保餐饮外观的质量。
• Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.  
• 遵守当地的卫生和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度。

 
DUTIES AND RESPONSIBILITIES工作职责
• Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
• 按照部门的规范和程序提供高标准的餐饮服务。
• Communicates to his/her superior any difficulties, guest comments and other relevant information 
• 与上级领导交流有关疑难，客人意见和其它相关信息。
• Establishes and maintains effective employee working relationships
• 与员工建立并保持良好的工作关系。
• Attends and participates in daily briefings and other meetings as scheduled
• 参加和参与每日的例会和其它计划好的会议。
• Attends and participates in training sessions as scheduled
• Take appropriate action to resolve guest complaints
• 正确处理客人的投诉。
• Food and beverage stock is stored in relation to hotel procedures
• 按照酒店的规定存储餐饮存货。
• Performs related duties and special projects as assigned
• 承担相关的职责和安排的特别项目。

 
Experience经历
• Food service experience with general knowledge of restaurant operations preferred.
• 有食品服务经验或有餐厅服务的一般性知识者优先考虑。