-Coordinate the daily work of servers, assign daily tasks and responsibilities and manage the department in the absence of the manager.
协调经理的日常工作,分配日常任务和职责,并在经理不在的情况下管理部门。
-Understand and accurately follow the standard of sequence of service.
理解并准确遵循服务顺序标准。
-Perform service procedures as per standard and provide an efficient and excellent service to each guest.
按照标准执行服务程序,为每位客人提供高效优质的服务。
-Organize, contribute and take pro-active role in the overall cleanliness of the restaurant.
组织、帮助并积极参与餐厅的整体清洁工作。
-Ensure that there is a safe working environment for all employees within the restaurant.
确保餐厅内所有员工都有一个安全的工作环境。
-Take ownership of any guest complain or urgent situation in the absence of the manager.
在经理不在场的情况下,对客人投诉或紧急情况采取处理。
-Relay all guest comments and complaints to the Assistant Managers and Restaurant Manager.
向经理和餐厅经理传达客人的意见和投诉。
-Control that tables are set-up according to the bookings from the reservation book.
根据预定本确保桌子的摆设
-Control that enough clean equipment is prepared in a tidy sideboard.
在一个整洁的餐具柜上摆好足够的清洁用品
-Attend and participate at all scheduled meetings.
参加所有安排的会议
-Attend all scheduled trainings.
参加所有安排的培训。
-Promptly report and handle employee and guest incidents to managers.
及时向经理汇报并处理员工和客人的事故。
-Respond properly to any hotel emergency ensure guest and staff safety.
对酒店紧急情况作出适当的反应,确保客人和员工的安全。
-Able to work different shifts
能够轮班工作。