-Coordinate the daily work of the captains, servers, and receptionists; assign daily tasks and responsibilities and manage the service department in the absence of the Restaurant Manager.
协调餐厅主管、服务人员和领位员的日常工作;在餐厅经理不在的情况下,合理分配日常的任务和职责,并管理餐厅。
-Supervise restaurant shifts, check on adequacy of supplies and table set-up.
监督管理餐厅的工作班次,检查餐厅的物料供给和餐桌的摆台情况。
-Assist Restaurant Manager to complete departmental paperwork, payroll, and employee schedules.
协助餐厅经理完成部门的文书工作,工资和员工的时间表。
-Understand and accurately perform the company standard sequence of service.
正确理解并准确执行公司的服务标准。
-Perform service procedures as per standard and provide an efficient and excellent service to each guest.
按照标准执行服务程序,为每位客人提供高效、优质的服务。
-Participate in daily briefings and staff meetings.
参与日常的简报和员工会议。
-Assist in manage the restaurant’s average check.
协助管理餐厅的平均消费。
-Promote and bring new ideas to increase F&B sales in the restaurant.
在餐厅内提出利于推广并提高餐厅收入的新点子
-Make sure restaurant equipment is kept in perfect condition.
确保餐厅设备完好无损。
-Ensure compliance with current health and hygiene regulations.
确保遵守现行的卫生和卫生条例
-Assist in control labor and restaurant overall costs
协助控制餐厅劳动力和餐厅的整体成本
-Have flexibility to switch and alternate work shifts.
可以灵活的调整调换工作班次
Management
-Encourage staff participation in briefings, meetings and trainings.
鼓励员工在例会发表意见、多参与会议和培训。
-Inspect grooming and attire of entire staff and rectify any deficiencies.
检查员工的仪容和着装,纠正所有的不足
-Work harmoniously and professionally with co-workers and supervisors.
与同事和上司和谐、专业地工作。
-Communicate with the kitchen chefs to provide service at an accurate time and ensure the correct dishes are delivered to the correct tables with no confusion of what was ordered.
与厨师沟通,在准确的时间提供服务,确保正确的菜肴被送到正确的餐桌上,而不会造成混乱
-Guide captains, servers and receptionists in all aspects of their job (service, F&B knowledge, computer skills etc).
在工作的各个方面对餐厅主管,服务员,领位员进行指导(服务,餐饮知识,计算机技能等)
-Assist control and evaluate staff progress and individually train them if required. Assist
the Restaurant Manager to control and evaluate staff progress and guide them indivdually if required.
-控制和评估员工的进度,并根据需要对员工进行培训。协助餐厅经理控制和评估员工的进度,并在必要时指导他们的工作
-Assist the Restaurant Manager in selecting and training employees.
协助餐厅经理挑选和培训员工
-Assist the Restaurant Manager in doing performance evaluations, counselling and disciplining outlet employees.
协助餐厅经理进行绩效评估、辅导和训练员工的工作。