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销售经理-惠州皇冠假日酒店(Huizhou Crowne Plaza) - 10622
InterContinental Hotels Group洲际酒店集团(IHG) 查看公司简介>>
[公司行业:酒店管理集团 公司规模:500人以上]
发布日期: 2017-12-06 工作地点: 惠州市 招聘人数: 1
性 别: 不限 年 龄: 不限 月 薪: /月
工作年限: 三年以上 外语要求: 英语 熟练 学 历: 大专
岗位描述

职位描述



主要职责﹣(职务的主要工作) Under the direction of the Crowne Meetings Director must ensure all meetings inquiries are handled within Meetings Success standard procedures and always meet 2-hour turnaround standard. 在皇冠会务总监领导下,确保会议接待按照成功会议标准程序进行,以及符合 2 小时 回复的标准。 Be informed on sales leads and business quoted to ensure business is maximized. At all times, understand the client’s needs whilst optimising hotel revenue through strategic yield management and upselling of hotel facilities or service. 了解市场机会和相关商业信息,确保收益的最大化。理解客户需求,并通过战略收益 管理和对酒店设施与服务的增销以获取收入最大化。 Support the Hotel Sales and Crowne Meetings team with site inspections, client entertainment, familiarisations and other events that form part of the sales and marketing revenue plan. 为酒店销售和皇冠会议团队提供支持,包括场地视察,客户外联,参观及其他活动等 以作为市场销售收入计划的一部分。 Ensure that all client requirements have been confirmed and that these details are accurately and thoroughly communicated to the hotel operation in a timely manner. 确认顾客的一切需求并保证及时向酒店运营部门准确传达这些信息 Act as the primary point of contact for detailed meeting/event planning, working closely with Banquet Operations, F&B management, Reservations, Rooms Division operation, Finance and external suppliers. 作为会议或活动详细计划的主要制定者,与宴会部,餐饮,预订,房务,财务及其他 供应商紧密合作。 Ensure effective and productive coordination and service delivery with AV supplier. 确保视听设备能提供高效高质的服务 Ensure regular client contact when meetings/events are in-house and ensure all hotel operational details are executed correctly. 在会议或活动进行时与客户例行沟通,确保正确执行酒店营运的细节 Ensure correct and accurate billing and confirm with client upon conclusion of event. 确保账务准确无误,并与客户在结束时进行确认。 Follow up with client to obtain event feedback and identify further business opportunities. 跟进客户意见反馈以获得更多的商业机会。 Ensure client feedback is communicated and acted upon internally and manage resolution of any issues with the client within 48 hours. 确保客户反馈意见能传达到相关部门,并在 48 小时内设法为其解决问题。 In conjunction with the Crowne Meetings Director, provide creative input into Meetings Product Development to maintain a point of differentiation by developing innovative product and revenue opportunities. 协助皇冠会务总监为会议产品的开发提供创意,以保持在产品创新和创收等方面的差 异化优势。 Keep abreast of competitor activities to ensure our product and services are ahead of competition. 了解竞争对手的最新情况以确保产品和服务的竞争优势 Ensure compliance to Crowne Plaza Keys mandatories and implementation of new standards 确保符合皇冠假日重要的强制性规定,推进新标准的执行



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公司简介
IHG Company Profile Copy

We are one of the world’s leading hotel companies. Present in nearly 100 countries, we have 161 million guests staying in 710,295 rooms in over 4,800 hotels per year.

You’ll know our hotel brands. They are some of the best known and most popular in the world - InterContinental® Hotels & Resorts, Holiday Inn®, Holiday Inn Express®, Crowne Plaza® Hotels & Resorts, Hotel Indigo®, Staybridge Suites®, Candlewood Suites®, EVEN Hotels® and HUALUXE® Hotels and Resorts.

All of these brands work together towards our goals of creating Great Hotels Guests Love®. This is a mission that’s seen us go from strength to strength – with more rooms in an ever-growing portfolio of hotels across more and more locations. Which makes this an incredibly exciting time to become part of the team.

Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organisation, you can also look forward to being part of a company that will appreciate you for being you.

We don’t expect stereotypes. We don’t want people to conform. We just want all of you at IHG. So bring us your individual passions and ambitions, and we’ll support you to achieve your goals, and give you the rewards and benefits you deserve. To find out more, go to careers.ihg.com

联 系 人:人力资源部
公司网址:http://www.ihgjobs.cn
地 址:中国上海市浦东新区花园石桥路33号花旗大厦22楼
邮政编码:200120
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