1. To welcome and seat guest upon arrival at the table
欢迎客人,并领位
2. To assist the guest in choosing his or her beverage and or food order from the menu
帮助客人点菜
3. To take the food or beverage order from the guest, ensuring that the order is accurate and has been double checked
仔细检查点菜单,并正确上菜。
4. To record the order on the appropriate captain's order as outlined within the Restaurant operating policy.
按照规定,将点菜单纪录。
5. To process the captain's order as per the cashiers policy, as outlined in the restaurant policy.
按照原则收银
6. To prepare all necessary accompaniments to go with order.
准备所有的必要的点菜单附属品
7. To serve any requested food or beverage as per the service policy.
按照原则,服务每一样被点到的食物和饮料。
8. To assist where possible with any additional request (Note: any questions regarding hotel policies or procedures should be referred to the Manager), and ensure guests are to be made to feel comfortable at all times
服务于任何遇到的其他要求(注:任何有关于酒店程序和规定的,必须向上级报告),让客人随时满意
9. To make the guest feel welcome at all times, and ensure that the service offered is of the highest quality, and that service is prompt efficient but not overbearing. And that service is offer with a smile at all times.
让客人随时感觉到受到欢迎,提供高质量,准时,有效不傲慢的服务,保持微笑。
10. To be responsible for the cleaning of the table, during and after service to the guest.
保持客桌时时的清洁
11. To have a full understanding and knowledge of all items that are offered on the menu & beverage list.
清楚知道菜单上的所有项目。
12. To be responsible for collection of money that is due from the guest, for services and products consumed.
向客人收取他们消费的食物的款项。
13. To be responsible for the correct set up of all mise an place and side stations, and to ensure that there is sufficient and the correct equipment for the days trading
遵照规定,保证对器械做正确的,足够的使用。
14. Must keep his/her side station and section clean at all times.
保持区域的清洁。
15. Do not stand, loiter near, behind or talk about any guest at any time, so as that the guest may hear you, or eel uncomfortable.
不要呆站,徘徊,谈论客人,如果客人听见,会不舒服。
16. To report any problem situation or special guest request to the captain or supervisor, immediately so as to ensure that prompt action is taken. 及时向主管报告出现的问题和客人的特殊要求,以便及时解决。
17. Grooming standards should be in accordance with the hotel policy
员工仪容仪表应符合酒店要求
18. Performs other duties as assigned to meet business needs
帮助其他员工完成工作