Responsible for all activities relevant to the front desk such as reception, check in/out, rooming of all hotel guests, foreign exchange, reservations, switchboard, business center and assisting with inquiries
负责管理所有前厅单位的运营效率和服务工作。根据设定的说明和标准提供及时和专业的入住和退房服务。
Structure – （Multi-Skilled Team Members）
Individual must be friendly, enjoy learning new things and working in a team environment. Must be flexible, willing to work smart, get along well with others and have the passion to go the extra mile to surprise and delight our guests. As part of the Indigo Team, individual may work in other areas of the hotel and may be trained to perform tasks and act in a secondary roll in support of our commitment to providing Inspired Service
结构 – （多技能团队成员）
个人必须友好，愿意了解新事物并在团队中共事。必须具有工作的灵活性，愿意机智的工作，与他人和睦相处并有激情提供更好的服务，带给我们的客人更多的惊喜。作为英迪格服务团队的一员，个人必须可以在酒店的其他方面工作。个人可以接受培训以完成任务，并以第二种角色提供服务，支持我们实现激情服务的工作目标。
At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original.
• Be vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident.
• Be curious by being aware of our hotel and neigh borhood and going out of our way to help guests learn and discover what's going on.
• Be original by building connections with our guests and being imaginative to create memorable experiences.
在英迪格酒店®，我们为宾客提供富于灵感的热情服务。我们朝气蓬勃、求新求知、新颖独特。
• 我们朝气蓬勃地对待工作，以精力充沛、积极进取、自信乐观的态度面对宾客。
• 我们求新求知，充分了解我们的酒店和周边邻里，尽己所能帮助宾客了解和发现本地的新鲜事。
• 我们新颖独特，与宾客建立联系，并充分发挥想象力，创造令宾客难忘的回忆。
职位资格和技能
Required Skills –
技能要求
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
• 拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力
• Able to read and write English
• 能够读写英语
Qualifications –
学历
• Outgoing personality and desire to learn
• 性格外向，乐于学习
Experience –
经历
• 1 year experience in a related discipline or an equivalent combination of education and experience.
• 拥有1年与此相当的教育和相关工作经验结合的背景。