To follow up hotel and departmental rules and SOP.
To follow up and maintain an effective and efficient filing system.
To coordinate with Front Office, Banquet and Credit on the each booking requirement.
To welcome large groups and ensure smooth check-in and assist in servicing the groups while in house.
To ensure billing instructions are correct.
To make sure correct information from clients will be pass to each concerning department in time.
Trace rooming list and deposit on its due date per contract.
遵守酒店和部门的规章制度和SOP。
遵守并维护一个有效、有效的文件系统。
与前厅部、宴会及信用部进行协调，以完成各项预定要求。
欢迎客户入住，确保顺利办理入住手续，并协助公司在家中服务。
确保帐单的说明是正确的。
确保客户的正确信息将及时传递给各部门。
跟踪每一份合同的截止日期和日期。