Celebrate the joy of life at Kerry Hotel, Pudong, the first of a new class of luxury hotels from the Shangri-La Group. With a premier city-center location and cutting-edge facilities, your stay is engaging at every turn.
Kerry Hotel Pudong offers 574 guestrooms and suites while boasting some of Shanghai’s most spacious and advanced conference and banqueting facilities. For work-life balance, we offer a well-equipped hotel sports and recreational facility in Shanghai, featuring vast exercise and spa options. The bon vivant in you would truly appreciate the exquisite cuisine orchestrated by renowned chefs across 3 restaurants. Top this off with a microbrewery, serving unique, handcrafted beers, and you may not see much of your room.
When night (or day) comes, you have the choice of spacious rooms and suites, plus serviced suites in The Residences at Kerry Parkside, just next to the hotel. Even getting to the hotel is a joy.
At Kerry Hotel Pudong, you soon realize there are no rules, only possibilities.
We are currently looking for a Service Associate – Service Apartment to join our Rooms team.
Summary
The Service Associate-Kerry Residence provides spontaneous guest services, handles the set-up of daily reservations from Kerry Parkside Sales and check-in and check-out of guests and all guest services in accordance with the objectives, performances and quality standards established by Shangri-La Hotels and Resorts and Kerry Hotel Pudong Shanghai.
Requirements
• Presentable
• Communication skills
• Good Health
• Articulate
• Ability to work independently
• Experience in similar capacity in 5 Star Hotel
• Has a rather good grasp of both written and spoken English
上海浦东嘉里大酒店是香格里拉酒店集团旗下首家嘉里品牌酒店,在此您将体验到别样的惊喜和生活的无穷乐趣。
酒店位于浦东核心腹地, 一应俱全的先进设施、独特简约的设计与热情自然的服务使其成为现代灵动生活的富集之地。设备精良的健身场所,覆盖3层6,000平方米
上海浦东嘉里大酒店拥有574间客房及套房,超过8500平方米的会议室及宴会场地。酒店开设了总面积达6000平方米的健身俱乐部,提供丰富的健身及Spa护理项目,致力于为宾客营造一个工作和生活相均衡的环境。钟爱美食的您可在酒店的三家餐厅尽情探索令人兴奋的料理精选。而在圆满的一天结束之际,再没有比到酿酒坊品尝一杯酿酒大师手工制作的新鲜啤酒更好的选择了。
夜幕降临时分,无论您选择下榻于宽敞的客房和套房,抑或入住毗邻酒店的浦东嘉里城公寓,豪华舒适的享受从不分白昼与黑夜。
在浦东嘉里大酒店,您会很快意识到这里没有惯例,一切皆有可能。
工作概述
服务公寓前台服务员提供热情和亲切的对客服务,通过嘉里城销售部处理日常的预订业务。根据香格里拉酒店集团和上海浦东嘉里大酒店的目的和工作标准,为客人办理入住登记、结账和日常维修处理手续以及其他所有的服务。
岗位要求
• 良好的外貌
• 沟通能力
• 身体健康
• 语音清晰
• 工作独立性
• 同等五星级酒店工作经验
• 相当好的英语口语及书写领会能力