上海龙之梦万丽酒店

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行李员领班Bell Captain

面议
上海龙之梦万丽酒店
长宁区
  • 国际五星级酒店  |
  • 500人以上  |
  • 2022-05-17

  一年以上工作经验  不限学历   招1人  性别:不限
  英语 良好   年龄:20-35

职位信息


1. Supervise and control the activities of the Bellman, Doorman and Valet.
监管和控制行李员、门童和侍从的活动。

2. Inspect general appearance of Bellman, Doorman and Valet upon reporting to work.
在汇报工作时检查行李员、门童和行李员的大体外表。

3. Perform Concierge and Bell Service.
提供礼宾和行李服务。

4. Ensure all arriving and departing guests are attended to promptly.
确保所有到达和离开的客人都受到及时的接待。

5. Ensure all services rendered by Bellman are recorded in the Bellman movement log.
确保所有行李员安排的服务都记录在行李员活动日志中。

6. Ensure all Bellman uses the movement log all the time.
确保所有的行李员任何时候使用活动日志。

7. Record all storage accordingly.  Temporary storage on clip file and long term storage in the ‘Long Term Storage’ book and issue tag/s accordingly.
记录所有相关的储存。暂时的存储放入文件夹中,长期存储记入长期存储本和相关的问题标签。

8. Maintain smooth operation at all time and ensure there is no traffic congestion at the Hotel’s main entrance.
任何时候维持顺利运作,并确保酒店的主要通道附近无交通阻塞。

9. Attend daily briefing and 15 minutes training.
出席每日简会和15分钟培训。

10. Conducting classes and 15 minutes training for Bellmen on ‘Rooming Procedures’ as established by the department / section head.
根据部门主管建立的房务程序举行集体和15分钟的培训。

11. Maintain good and consistent co-ordination with Front Desk to facilitate the delivery of the guest luggage, room changes etc.
与前台保持良好、长期的协调,使递送行李、房间变更等事宜简化。

12. Ensure function sheet displayed on notice board is updated.
确保更新信息栏上的功能表。

13. Maintain cleanliness and order in the hotel lobby.
保持酒店大堂的整洁和有序。

14. Plan weekly roster for the Bellmen and Doormen.
为行李员和门童计划每周轮换表。

15. Ensure equipment used for daily operation are handled with care and all trolleys are polished every night.
确保每日使用的设备小心使用,所有的推车每晚都擦亮。

16. Maintain the cleanliness and the condition of the all flags.
保持所有旗帜的清洁。

17. Understand the hotel’s safety features and procedures.
明白酒店安全特征和程序。

18. Ensure all bell service associates to provide service with a smile and to speak to the guests in a warm and friendly manner.
确保所有的行李服务员能用微笑提供服务,并以热情、友好的方式与宾客对话。

19. Maintain effective service in line with the Hotel’s Corporate Image
按照酒店公司形象,保持有效的服务
 Company’s Grooming Standard
公司的妆容标准
 
 Standard Operation Procedures
标准操作程序

 Departmental Policies
部门政策

 Corporate Policies
公司政策

20. Any other duties as may be assigned from time to time.
任何时候布置的其他义务

 
 
 
 
 
 



联系方式


电 话:021-61158888
传 真:021-61158933
联 系 人:人力资源部
电子邮箱:rhi.shabz.recruitment.mgr@renaissancehotels.com
公司网址:http://www.renaissancehotels.com
地 址:中国上海市长宁路1018号B1楼人力资源部
邮政编码:200042



公司信息


欢迎您来到上海龙之梦万丽酒店!
上海龙之梦万丽酒店拥有令人惊叹的25楼空中大堂,667间豪华客房遥望城市景色,这里拥有美味荟萃的餐厅以及总共超过1800平方米的完善会议设施,拥有面积为1250平方米无障碍式宴会厅。
酒店直接与轨道交通中山公园站相连接,便捷的交通可抵达各大热门地点,是上海又一备受认可目的地。

上海龙之梦万丽酒店地处上海商圈中心,直接与轨道交通2、3、4号线中山公园站相连接,乘坐地铁2号线约20分钟前往虹桥机场2号航站楼和虹桥火车站;乘坐地铁2号线无需换乘也可前往浦东国际机场。同时,乘坐地铁3、4号线直达上海火车站,约需要13分钟。酒店融合了办公大楼与一家大型复合式购物中心。如此便利的地理位置让您在旅程中发现惊喜。


A WORLD OF OPPORTUNITIES!
DISCOVER
A swanky 60-storey building with a Sky Lobby on the 25th floor, 667 guest rooms offering panoramic views, innovative restaurants and over 1,800 square meters of meeting space including an unobstructed ballroom at 1,250 square meters.
Hotel is located directly above Zhongshan Park Metro station. It is easy to visit the popular destinations.
WE ARE HERE
The hotel is situated over the Zhongshan Park Metro Station Lines 2, 3&4. It takes around 20 minutes from hotel to Hongqiao Airport Terminal 2 and Hongqiao Railway Station by Metro Line 2. This line can also take you to Pudong International Airport. Meanwhile, it only takes approximately 13 minutes to Shanghai Railway Station by metro line 3 and 4.
Hotel is integrated with a large shopping complex. Such a convenient location assures that you will discover something wonderful in your journey.
STAY
A total of 667 guest rooms occupying 25th floors and above of the 60-storey building with a breathtaking Sky Lobby, including Deluxe Rooms, Premium Rooms, Club Rooms and Club Suites, ranging from 36 to 65 square meters. The signature Duplex Suite which is located on the 58th floor, and dual-level Club Lounge on the 58th-59th floor, offers panoramic views.

JOIN US WE ARE MARRIOTT 
 

 
 

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