上海威斯汀大饭店

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上海威斯汀大饭店
黄浦区
  • 国际五星级酒店  |
  • 500人以上  |
  • 2019-02-23

  十年以上工作经验  不限学历   招1人  性别:不限
  英语 精通   年龄:不限

职位信息


岗位要求:

至少2年及以上相同岗位且国际五星级连锁酒店品牌背景者优先考虑。

Job Responsibilities

To function as the Business Manager for the Food and Beverage Department and as a Marketing Specialist to ensure that the Food and Beverage outlets and Banquet Department are managed as successful independent profit centers, ensuring maximum guest satisfaction consistent with the Westin Standards, through planning, organizing, directing, and controlling the Food and Beverage operation and administration.
Financial

1. To ensure that each venue is accounted for separately as an individual profit centre.

2. To ensure that each venue is managed by a Manager / Management Team who are totally accountable for their profitability.

3. To set, in close conjunction with each Outlet Manager, annual operating budgets which will form part of the business plan.

4. To monitor all costs and recommend/institute measures to control them.

5. To set and control with the General Manager, Director of Finance and Director of Human Resources, any incentive scheme for the Outlet Managers or other Food and Beverage Heads of Department.

6. To ensure that the Department’s Operational Budget is strictly adhered to.

7. To ensure monthly forecasts are prepared.

Operational
1. To ensure that the various outlets and banquets adhere to all Company and Hotel Policies and Procedures and WSPPS Standards.

2. To represent the Food and Beverage Department in the hotel’s Executive Committee.

3. To ensure that all Departmental Operations Manuals are prepared and updated.
Marketing
1. To prepare, along with his Outlet Teams, a yearly Marketing Plan for each outlet, which is the basis of the yearly business plan.

2. To ensure that an effective marketing approach ( Marketing Cycle) is applied to all outlets in his Food and Beverage operation.

3. To continuously seek ways to assist management in the outlet to maximize revenues and profit.

4. To fully understand the market needs and desires for each outlet and ensure that the product lines (menus) are developed by the Outlet Management Team accordingly.
Associate Handling

 To recruit and select Food and Beverage management team who are able to work within a decentralized management philosophy.

 To train and develop managers/asst. managers so that they are able to operate independently within their own profit centers.

 To ensure that each manager plans and implements effective training programs for their respective employees in conjunction with the Training Manager and Departmental Trainers. To meet with departmental trainers on a monthly basis.

 To ensure that each manager maximizes productivity and morale within their  respective departments and that they consistently maintain discipline following hotel guidelines and local legislation.

 To delegate responsibilities well ( i.e. to his partner, the Executive Chef).

 To exercise self-control at all times.

 To give his managers/assistant managers and associates positive feedback on their job performance.

 To address his employees by name, and take a personal interest in knowing them.

 To ensure he is known for his fairness.

 To project a positive and motivated attitude amongst his employees.
Administration

1. To ensure that all Food and Beverage forms and reports to be forwarded to the Food and Beverage Department are submitted properly.

2. To maintain all hotel records and forms as prescribed by local hotel management and policies.

3. To be able to plan ahead  ( is pro-active instead of reactive).

4. To always be up to date with financial results (budget versus actual) in sales and cost areas and ensure that sales and profit are maximized.

5. To control expenses wisely.

6. To ensure that deadlines on all projects are met.

7. To ensure that he schedules himself to be available and on duty during peak periods (frequently opening and closing the operation).

8. To feel confident in leaving the operation for a period of time due to the qualified team members he has developed, and who are able to make their own decisions.

9. To ensure that meetings are well planned and results-orientated.

10. To conduct frequent and thorough inspections of the Food and Beverage operation (at least once a month).

11. To feel comfortable with using a computer.
Guest Service

1. To personally and frequently verify that guests in the outlets are receiving the best possible service available.

2. To spend time in the various outlets (during peak periods) to ensure that the operation is managed well by his outlet team and functions properly and to his fullest expectations.

3. To be demanding and critical when it comes to service standards.

4. To ensure that the Outlet Team projects professionalism, that associates are well trained in their jobs and are uniformed.

Food and Beverage Product
1. To frequently verify that only fresh products are used in food preparation.

2. To taste the food from various kitchens with the Chef, and be demanding and critical when it comes to food quality.

3. To communicate and co-ordinate with the Executive Chef to be creative and ensures that he operates well as a Production Manager.

4. To ensure that associate food is as good as the restaurant food

5. To ensure that all areas follow WSPPS and Back to Basic standards
Executive Duties
1. To act as Duty Manager for the hotel as scheduled.
General
To respond to changes in the Food and Beverage Department as dictated by the industry, company, and hotel.



联系方式


电 话:021-63351888
传 真:021-63352829
联 系 人:人力资源部
电子邮箱:hr-shanghai@westin.com
公司网址:http://westin.com/shanghai
地 址:上海市黄浦区河南中路88号
邮政编码:200002



公司信息


上海威斯汀大饭店坐落于摩登都市上海,是其优雅外滩地区的一家豪华超五星级饭店。
奢华而时尚的建筑风格彰显其直觉灵动和个性化品牌定位。
饭店为员工特别设计了完善的培训和发展计划。
现诚邀业内外人才加入,共享辉煌成就。

所有应聘者可携中英文简历、近照、身份证复印件直接至
上海威斯汀大饭店参加现场公开招聘会,详情如下:

日期:周一至周五(节假日除外)
时间:10:00-16:00
地点:上海市黄浦区河南中路88号 B1M人力资源部办公室 (请从员工通道出入)
联系电话:63351888-人力资源部


未能参加现场招聘会的应聘者
可以将详细中英文简历发送email至:hr-shanghai@westin.com
联系电话:63351888转人力资源部
请在电子邮件中注明您所申请的职位

上海威斯汀大饭店 真诚欢迎您的加入

酒店网站地址:www.westin.com/shanghai

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