上海新天地安达仕..

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礼宾员 - Host - Guest Service

面议
上海新天地安达仕酒店
黄浦区
  • 国际五星级酒店  |
  • 500人以上  |
  • 2019-04-22

  不限工作经验  不限学历   招若干人  性别:不限
  不限 不限 不限   年龄:不限

职位信息


• 确保酒店最基本的品牌标准都要被贯彻执行,并且根据所在酒店品牌实施相应标准。
Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
• 遵循执行房务经典20条的标准。
Embraces the Rooms Top 20.
• 对于客户调查结果做出回应并落实相应的改善措施。
Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
• 确认抵达和出发的细节并且安排接送以及客人其他要求。
Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.
• 根据宾客服务领班的分配,运送和领取顾客行李。
Delivers and picks up guest baggage as assigned by Team Leader - Guest Service.
• 清理所有大门和行李房维持一个专业的形象。
Maintains and cleans all equipment at the Main Door and the Luggage Room to maintain a professional image

• 根据标准存储行李。
Stores luggage according to standards.
• 引导顾客至登记手续处,同时为客人提取携带的行李。
Directs incoming guests to the check in area whilst offering to handle any luggage the guest happens to be carrying.
• 引导顾客和来访者去酒店设施。
Directs guest and visitors to any of the Hotel’s facilities.
• 在适当时机为客人开关车门。
Opens and closes car doors for guests whenever the opportunity arises.
• 为抵店和离店顾客将行李装上/卸下车。
Loads/unloads guest’s luggage for arriving and departing guests.
• 确保车牌号码、类型都记录的行李标签上以供日后参考。
Ensures vehicle's license number, type are logged down on the luggage tags for future reference.
• 接受客人要寄存的行李,交给客人行李寄存卡,并相应地在记录本上登记;以有效的方式将顾客行李送到他们的房间。
Accept baggage that guest may wish to keep in storage, issues claim ticket and record in the Record Book accordingly; transports guest’s luggage to their room in an efficient manner.
• 处理包裹包装。
Handles parcel wrapping.
• 递送每日早上和特殊报纸至指定的客房和办公室。
Delivers daily morning and special newspapers to guests’ rooms and offices as assigned.
• 检查常规清洁,保持大堂和就坐区域、入口的整洁。
 



联系方式


电 话:021-23101281
联 系 人:Stella Shi
电子邮箱:stella.shi@andaz.com
公司网址:http://www.andazshanghai.com
地 址:上海市黄浦区嵩山路88号
邮政编码:200021



公司信息






上海新天地安达仕酒店酒店简介
Andaz Xintiandi, Shanghai Introduction

安达仕,凯悦酒店集团推出的最时尚品牌。
Andaz, is Hyatt’s the most fashionable addition to its global brand portfolio.

Andaz本身意味着“个人品味”。除了对于个人品味和独立自主的关注,这个最新的品牌将提供功能强大,且具备了成熟干练、创新设计、地方风格、随意优雅等特色的环境;在服务时,给予客人高度的关注但是不会装腔作势,而且没有过于自负的态度。
The word Andaz means ‘personal style’. In addition to a focus on personal style and independence, the new brand will offer a highly functional environment characterized by sophistication, innovative design, local identity, casual elegance and service that is attentive but not pretentious and without attitude.

上海安达仕酒店是亚洲第一间安达仕酒店。
Andaz Shanghai, the first Andaz hotel in Asia. 

Andaz如万花筒般地将新与旧、高与低、未经雕琢与完美精致的作品巧妙地融为一体,开展一个全新的视角。
Kaleidoscopic combinations of old and new, high and low, raw and finished beautifully blend to put a new edge on any perspective.

自然而不死板且高尚亲切的服务塑造了独特的氛围,让各种充满想象力的思维和精神能互相交流融合。
Our gracious, unscripted service creates an atmosphere in which imaginative minds mingle and kindred spirits congregate.

客人会欣赏安达仕清新而不繁复、历久弥新且没有噱头的的奢华。
Customers prefer Andaz for its fresh, uncomplicated luxury that is timeless and ‘gimmick’ free.” We are looking for future partners to create Inspiring Experiences.

欢迎来到你上海最好朋友的家
Welcome To Your Best Friend’s Home in Shanghai

我们是安达仕的主人。
We are the host of Andaz.

作为一个主人,我们对待酒店的客人就像邀请最好的朋友来家里一样,使他们体验到宾至如归的难忘经历,并因此成为酒店的常客。最重要的是,我们让客人体验到了安达仕不仅仅是一家酒店,更是他们在上海最好朋友的家。
We create the experience that inspires our guests to want to stay in Andaz Shanghai again on their next visit. Because we play Host to them, just like best friends visiting your home,we make things happen. Most importantly, we make Andaz more than a hotel.


上海新天地安达仕酒店 面试地点: 嵩山路88号上海新天地安达仕酒店B1楼–人力资源部办公室 No.88 Song Shan Road B1 - HR Office

请携带您的简历及近照来参加应聘,或将您的简历投递至以下邮箱: join.andaz.shanghai@hyatt.com

Please submit your resume PRIOR to join.andaz.shanghai@andaz.com



网址:andazshanghai.com

请勿以附件形式发送你的简历。
Pease send your CV by e-mail without attachment.

请浏览网址www.employeeprivacy.hyatt.com查看《环球凯悦员工隐私权政策》。通过提交简历,您确认已阅读《环球凯悦员工隐私权政策》,并同意我们根据《环球凯悦员工隐私权政策》使用您提交给我们的个人信息。特别是,您同意我们能够将您的个人信息交由我们人力资源部经理及员工在美国及世界其他辖区内审阅及参考。


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