职位要求: 与运营和沟通部门及时地开展,规划,协调和执行所有餐饮相关的推广活动,以促进与内部和外部的沟通。
依照部门流程分配工作任务及职责,及时就新增或变动的事项进行沟通。根据酒店的标准来识别状况并委派人员来处理。
检查、安排、确保所有的材料、设备设施和服务推车是在一个准备就绪的状态,及时纠正不足之处。
根据部门标准来审查餐桌摆盘标准、检查卫生清洁和整洁情况,并及时纠正不足之处。
检查监督和协助服务人员遵照部门标准问候客人并引领客人至相应座位,确保左面摆台完毕并且提供最好的服务给客人。
Developing, planning, co-coordinating and executing all Food & Beverage promotions with the operations and communications departments in a timely manner for both, internal and external communications related to the promotions.
Assign work and side duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations which compromise the department’s standards and delegate these tasks.
Inspect, plan and ensure that all materials, equipment and service carts are in complete readiness for service; rectify deficiencies with respective personnel.
Inspect table set-ups; check for cleanliness, neatness and agreement to departmental standards; rectify deficiencies with respective personnel.
Monitor and assist Host (ess) in greeting and escorting guests to their tables according to departmental procedures. Ensure that tables are set to best service the customers.