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Housekeeping Supervisor 客房主管

4500-5999
上海虹桥绿地世界中心酒店群
青浦区
  • 国际五星级酒店  |
  • 500人以上  |
  • 2022-05-23

  二年以上工作经验  不限学历   招若干人  性别:不限
  英语 一般   年龄:不限

职位信息


• Enjoy my work, love my job 快乐工作,热爱工作。
• Supervise the implementation of housekeeping standards and procedures in relation to:
监督执行与以下运作有关的标准和程序:
o Bedroom service     客房服务
o Bathroom service    浴室服务
o Valet service            洗衣服务
o Cleaning service      清洁服务
o Linen maintenance   布草维护
• Recommended changes to these standards and training needs on an ongoing basis.
在可行性的情况下,对酒店的标准和培训需要提出建议。
• Maintain a current and thorough knowledge of all housekeeping systems.熟练掌握客房运作系统。
• Open and close the shift and ensure effective shift hand over.确保各班次工作的正常交接。
• Distribution and collection of keys.监督钥匙的发放和收集。
• Management of all incoming and outgoing calls.确保信息的有效传达。
• Solve employee grievances.解决员工的疑问。
• Perform Room allocations.负责房间的分配。
• Perform Room inspections.负责客房的检查。
• Prioritize arrival rooms.关注预定房的情况。
• Liaise with Front Office for guest and hotel requirements.与前厅部保持联系,协调客人需求。
• Ensure guest valet is processed and delivered in a timely manner.确保及时有效的客衣服务。
• Co-ordinate special projects.协调特殊事宜。
• Manage all special requests made by guests.解决客人提出的特殊要求。
• Ensure consistency within the department.确保部门内部意见的统一性。
• Management of lost property for the hotel.管理酒店财产避免丢失。
• Ensure you have complete knowledge of room types, layouts and facilities.
  确保掌握客房的相关信息、客房类型、布局及设施。
• Manage storage areas.管理存储区域。
• Maintain adequate stock levels.保证适当的库存量。
• Complete stock takes as required.按要求盘点补充库房。
• Is multi-skilled as Supervisor at other areas of Housekeeping.要求成为能督导客房部各个区域多能手。
• Conducts shift briefings to ensure hotel activities and operational requirements are known.
  负责每班例会,确保酒店的各项活动和运作要求能传达给员工。



联系方式


联 系 人:人力资源部
电子邮箱:talent.hongqiao@primushotels.com
公司网址:http://www.gihg.com/
地 址:上海市青浦区徐泾镇诸光路1588弄200号
邮政编码:201702



公司信息


有关上海虹桥绿地铂瑞酒店

上海虹桥绿地铂瑞酒店是上海虹桥绿地世界中心酒店群中的个性奢华品牌酒店。酒店拥有393间豪华现代的客房;个性鲜明的餐饮服务融合全日餐厅、行政酒廊、意大利及中餐厅;水疗中心、健身房等完善的娱乐设施平衡您的工作与生活。酒店拥有超过1,200平方米的无柱大宴会厅和11个会议室,满足多种宴会和会议需求。酒店已于2017年11月13日正式开业。
About Primus Hotel Shanghai Hongqiao


Primus Hotel Shanghai Hongqiao is an ideal luxury hotel of Greenland World Center Hotels. The hotel provides 393 stylish rooms and various choices on food & beverage that blends All Day Dining, Executive Lounge, Italian and Chinese Restaurant. Well-appointed Gym, SPA and entertainment facilities give you a great balance after work. The 1,200 m²pillar-less grand ballroom and 11 function rooms are able to meet different business and banquet needs. The hotel has been opened on 13th November 2017.



有关上海虹桥绿地铂瑞公寓

上海虹桥绿地铂瑞公寓是上海绿地虹桥世界中心酒店群中的高端酒店式公寓。公寓拥有158间客房,包括面积多达40平方米的单身公寓及面积多达170平方米的三居室等多种房型。此外,该公寓还配有住客独享的健身设施和会议室以平衡客人的生活及工作需求。公寓已于2017年6月正式开业。



About Primus Residence Shanghai Hongqiao

Primus Residence Shanghai Hongqiao is an upscale service apartment of Greenland World Center Hotels. The apartment features 158 apartments, including one bedroom apartment that up to 40m², and three bedroom apartment that up to 170 m². It also features private gym and function rooms to meet various requirements for the customers. The residence has already opened on June 2017.



有关上海虹桥绿地铂骊酒店

定位为上海虹桥绿地世界中心酒店群高端商务的品牌酒店 – 上海虹桥绿地铂骊酒店专为寻求出行便捷、居住舒适的商务人士量身定制。酒店拥有287间客房、面积约278平方米的多功能厅,以及4个面积从69至150平方米不等的会议室,上海虹桥绿地铂骊酒店是举办各类商务活动的绝佳选择。酒店已于2017年4月15日正式开门迎客。



About The QUBE Hotel Shanghai Hongqiao

As an upscale brand hotel of Greenland World Center Hotels, The QUBE Hotel Shanghai Hongqiao is designed for business travelers who looking for easy access and comfortable stay. The hotel features 287 well designed rooms that offering uncomplicated comfort and the latest technology. POYA all-day dining restaurant offering world class level dining experience, 278 m² function room and 4 meeting rooms which range from 69 m² to 150 m² are perfect choice for business travelers. The hotel has been opened on April 15th 2017.

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