• Manages all functions of the Conference and Banquet operations to achieve the optimum departmental revenue targets
管理有关会议和宴会的所有活动以便完成相关部门的收益目标
• Conducts sales visits, telephone calls, writes letters, sends emails and extends invitations to clients to visit the hotel
引导销售参观,同时负责通过电话联系、邮件往来、寄送邀请函与客户联系参观酒店
• Follows up on all enquiries
跟进所有询问
• Analyses historical and other statistical information
分析历史以及其他统计情报
• Entertain clients with the object to secure business or strengthen ties when required
为稳固客户关系款待顾客
• Keep closed relationship with local governments and achieve business room, catering
负责本地政府客户的关系维护和接待
• Negotiate terms pertinent to the sale of conference and banqueting services
协调会议销售和宴会服务相关部门之间的关系
• Conduct site inspections and tour familiarizations
进行现场视察及参观
• Conduct client interviews
拜访客户
• Attends trade shows and sells conference space when directed
出席贸易展览和销售论坛
• Establish leads from newspapers, magazines, relevant industry documents and follow up
根据从报纸,杂志,相关行业的文件获取的信息领导后续行动
• Maintain a regular pattern of sales calls
进行规范的、高质量的销售拜访
• Maintain regular contact with Dusit regional hotels and reservation networks
与都喜区域酒店和预订网络经常保持联系
• Monitor competitor activities and use information when developing strategies
随时监控竞争对手的活动并利用相关信息
• Develop and maintain contact with business generations, meeting and convention planners, visitors/convention Bureau/ travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to hotel business
发展和维持与商务客户,会议策划者,会议机构,旅行社团组织,报价旅游承包商,航空公司,公司客户,政府机构和其它有可能成为酒店客户的制造商们的合同
• Assist in the co-ordination of conference sales/promotional events and activities
协助会议销售/促销协调员的活动
• Assist in the operation of banquet functions
协助筹办社交宴会
• Liaise with Reservations for space allocation and priority
与预订部沟通团队客房配额
• Conducts daily briefings and other meetings as needed to obtain optimal results
开展每日简报和其他会议以获取最佳效果
• Handles administrative works and keeps up-dated files on the following Conference matters including:
处理行政工作和不断更新的文件,包括:
o Past, present and future events
过去,现在和将来的事件
o Menus and beverage lists
菜单及饮料名单
o Finance
财务情况
o Standards
业务标准
o Personnel and Training
员工培训
o Entertainment
文娱节目
o Meetings
会议
o Other hotels Conference and Banqueting operations
其他酒店会议及宴会操作
o Projects
计划
o Material and Equipment
原料及设备
o Miscellaneous
其他
• Liaise with the Purchasing Manager for any purchases needed for the Event department & Catering Sales
下采购单申购任何宴会活动所需的物料,特殊需求与采购经理沟通
• Liaise with the Graphic Department and Print Shop or external agencies to produce art work and printed material needed for the Conference department
• 联络市场传讯部美工主管或外部机构落实宴会会议所需的美工设计制作
• Monitors local competitors and compare their operation with his/her operation
• 关注并收集当地竞争酒店的推广与销售活动信息
• Solicits business and follow up on referrals and potential sales leads
• 跟踪潜在生意机会
• Keeps aware of trends, systems, practices and equipment in audio visual through trade literature, hotel show and site visits
• 通过参加旅游推介会、酒店活动、参观酒店等方式,随时了解宴会会议市场动态及宴会会议设备设施的更新潮流