银川凯宾斯基饭店..

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餐饮总监

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银川凯宾斯基饭店Kempinski Hotel Yinchuan
银川市
  • 国际五星级酒店  |
  • 500人以上  |
  • 2020-08-10

  十年以上工作经验  大专学历   招1人  性别:不限
  英语 熟练   年龄:不限

职位信息


职位描述
SCOPE 范围

To contribute to and to support Kempinski’s vision of becoming the undisputed leader in the hospitality industry, making our Food & Beverage offer a key differentiating factor for the Kempinski brand. To drive the top line of the Food & Beverage Department in Kempinski Hotel Yinchuan while ensuring sustainable and profitable operations.
致力于并支持凯宾斯基成为酒店业无可争议的领导者的愿景,使我们的餐饮业务成为凯宾斯基品牌的关键差异化因素。 推动银川凯宾斯基饭店餐饮部顶端,同时确保可持续和盈利的运营。

OVERALL OBJECTIVES 总体目标

The job of Director of Food & Beverage is executed satisfactorily when:
餐饮服务部总监能够令人满意的执行以下工作:
All rules & regulations are strictly established and adhered to within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP.
酒店的所有规章制度都严格按照酒店的消防和安全政策以及包括HACCP在内的卫生规定进行遵守。
The sales are driven to the department’s full potential and budgets and forecasts are adhered to.
全力推动部门的销售,保证预算与预测。
All costs are in line with sales without compromising quality, i.e. minimum 85% LQA score.
在确保所有销售产品质量同时(LQA最低达到85),控制成本
The department or appointed outlets are driven in an entrepreneurial manner, looking for opportunities to generate more business at all times.
部门需要有创新精神,不断的寻找新的商机
Innovation and new ideas are fostered, implemented and shared with other hotels via corporate office.
创新及新的想法能够被发掘和实施,并且通过集团办公室与其它酒店分享
At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of daily activities.
在凯宾斯基饭店,人才增长是管理者责任,并且是日常工作中重要部分
The Director of Food & Beverage is responsible of the following Talent Development tasks for their department:
餐饮部总监应该承担以下人才发展责任:
Support and implement new Talent Development initiatives.
支持和实施新的人才发展计划
Identify internal and external talents* that match Kempinski’s DNA values.
识别与凯宾斯基DNA相匹配的内部及外部人才
Support in growing talent in order to present candidates in quarterly Talent Transfer Calls.
通过发展人才,为每季度人才调动电话会议提供候选者
Take the time to meet all new Food & Beverage employees.
找时间与餐饮服务部所有员工会面
Conduct yearly performance appraisals and TTTT’s minimum for middle management, providing feedback on their job performance.
对中层管理人员进行年度绩效评估和TTTT最低要求,对他们的工作表现提供反馈。
Ensure that a succesion plan is in place to guarantee a seamless, efficient handover for all management positions
确保制定继任计划,以保证所有管理职位无缝衔接,高效交接。
A Hotel Talent is an employee, who has the ability to do the current job in their hotel and can be promoted to the next level. Mobility is what makes this person a Kempinski Talent.
酒店人才是指具备承担其自身岗位职责并且能够被提升至高一级别的员工,可移动性才能够使其成为真正的凯宾斯基人才

MAIN RESPONSIBILITIES 主要责任

Set an example by reporting to duty punctually wearing business attire according to the hotels dress code &Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
为员工树立榜样,时刻以凯宾斯基饭店仪容仪表标准要求自己,并时刻保持高水准的形象及个人卫生
Provide a professional and courteous service at all times and ensure that all employees follow the example.
时刻提供专业且周到的服务,确保所有员工按照标准执行
Be knowledgeable of all services and products offered by the hotel.
熟知酒店所有提供的服务及产品
Have a thorough knowledge and understanding of all food and beverage products and services.
熟知并且了解所有餐饮部产品及服务
Prepare/consolidate the yearly budget for the department in cooperation with the Finance Department.
与财务部门合作准备年度预算。
Attend and actively contribute to all relevant staff meetings and hotel trainings.
积极参与所有相关的员工会议和酒店培训。
Conduct daily operations briefings with the Executive Chef.
与行政总厨每日例会。
Conduct daily or weekly Food & Beverage meetings.
参与餐饮部每日及每周例会。
Ensure all departmental operations manuals are prepared and updated annually.
确保所有的部门运营手册都是每年准备和更新的。
Source the best available products, constantly aim to improve quality, communicate about the products both internally and externally.
改进产品质量为目的,确保持续提供产品,并且做到内外沟通
Establish good partnerships with suppliers and involve them in activities that will strengthen working relationships, e.g. invite them to the hotel.
与供应商维持好的合作关系,使他们也参与到活动中来,比如邀请他们到酒店
Monitor and constantly improve quality and guest satisfaction with the given tools (Leading Quality Assurance, Customer Satisfaction Survey).
在已有条件下,监管并且持续提供产品质量及客人满意度(卓越品质保障,客人满意度调查)
Assist handling of guest complaints.
协助处理客人投诉
Oversee daily every service (breakfast, lunch, dinner, lobby, banqueting, room service, bar).
每天监督一次服务(早餐、午餐、晚餐、大堂吧、宴会、送餐部及酒吧)
Prepare a yearly marketing plan for the appointed outlets in cooperation with the Sales & Marketing Department including a competitor analysis.
与销售部合作准备年度市场计划并作出分析
Follow the local and global food & beverage trends.
紧跟当地及全球餐饮趋势
Ensure that all managers plan and implement effective training programmers in the appointed outlets.
确保所有餐厅经理计划适用于本部门
Be actively involved in the operations of the appointed outlets to ensure regular guest contact.
确保餐厅与常客保持联系
Respond to any changes within the Food &Beverage department as dictated by the hotel management.
响应管理层对餐饮部作出的调整
Support the implementation of corporate policies, procedures, guidelines, traditions and initiatives.
支持并且执行集团政策与程序,标尺,传统及创新
Attend all corporate conference calls and the relevant regional and global Food & Beverage events
出席所有集团全球电话会议
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
根据业务或酒店需要,其余未尽条款可适时增加



联系方式


传 真:0951-5165999
联 系 人:Jet Huang
公司网址:http://www.kempinski.com/yinchuan
地 址:中国宁夏银川市金凤区北京中路160号
邮政编码:750002



公司信息


酒店概况

银川凯宾斯基饭店
拥有 409间欧式客房,其中有41间套房,是您商务及休闲之旅的理想之选。 六个各具特色的中、西餐厅,邀您共享亚洲及国际美食。完善的 会议宴会设施,12间大小各异,功能齐备的会议室和一间780㎡分隔的大宴会厅,是会展、活动和婚礼的不二选择。 健身中心配备有先进的健身器材,饭店室内游泳池以及市内国际 豪华水疗中心呈现丰富多彩的娱乐活动。



Overview

Kempinski Hotel Yinchuan is superbly located in Yinchuan, the capital of the Western Xia Empire. Kempinski Hotel Yinchuan brings the traditional taste of luxury to this remarkable city as the first and only five-star international brand in Yinchuan, situated in the heart of the city’s central business district, Jinfeng District, and only a 30-minute drive from Yinchuan Hedong Airport. The hotel is adjacent to the International Conference and Exhibition Centre and Museum of Ningxia and close to the Science and Technology Museum and the People’s Square. Kempinski Hotel Yinchuan is ideal for both business and leisure travelers.

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