Responsibilities:
• Negotiating and contracting renewal conditions: rate, inventory, offers, release periods, marketing contributions, overrides, cancellation policy by conducting face-to-face visits to top 5% hotels in the portfolio and periodic remote interactions with the rest of the portfolio to improve existing commercial conditions.
• Ensure renewed contracts are Live with sufficient lead tile to capture early bookings.
• Act as the remote key point contact for accommodation supplier vendors to maintain the relationship for matters related to contracting, operational, commercial or financial activities.
• Upload low complexity contracts, Promote uploading and updating of quality contents by hotels through Maxiroom. Ensure delivery of full and correct hotel contents to the OSC.
• Explain tools and procedures to suppliers giving demonstrations, providing materials and contact support information. Ensure suppliers comply with Sure2Care, giving the proper support to the S2C specialist agents.
• Prioritize and turn around campaigns and opportunities received through SRC.
• Understand, analyze and identify business trends and opportunities in the destination from region´s trading report, destination news and happenings.
• Explain performance of the destination or specific hotels when required with clear insight on key causes of performance.
Candidate Profile:
• University degree （Tourism will be desirable） or vocational training in travel agencies
• Native or bilingual level of the local language. Advanced level of English could be a plus.
• Ability to work independently as well as within a team.
• At least 6 years working experience in Hospitality and Travel industry in local market; Sales and account management background in OTA or Hoteliers will be an advantage.
• Demonstrated ability to thrive in a fast-paced environment while managing multiple projects & tight deadlines.
• Well organized, ability to manage to multitask roles and prioritize.
• Strong negotiation, analytical, strategic and creative problem-solving skills.
• Good image and excellent communication and interpersonal skills face to face, over email or phone.
• Strong computer applications skills （Microsoft Word, Excel）.
• Excellent general cultural knowledge, good academic background desired-degree preferred in any subject.