职位描述:
1. Maintain accurate forecasting for all group/FIT segments and identify valley periods for sales emphasis.
维持团队和散客的正确预测,确定销售在特定时期的销售重点。
2. Establish programs and direct efforts to achieve group and FIT room night goals and to develop ongoing relationships with customers.
建立计划和指导,使团队和散客努力达到计划的目标,并发展和建立良好的客户群。
3. Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve plan goals.
监管销售的产值并且调整销售的行动,争取完成计划的目标。
4. Sales Personnel Development —Lead and develop sales personnel.
销售人员的个人发展——带领和发展销售人员。
5. Recruit, select, train and motivate Sales Department personnel to realize their potential to develop individuals for advancement within Hilton Hotels and Resorts.
培训,挑选使销售人员意识到他们的发展前途,为希尔顿酒店作出贡献。
6. Assure understanding of Position Description, goals, and Standards of Performance for Sales Department personnel; and conduct formal bi-annual evaluations and ongoing coaching and counseling.
使销售部的每一位员工了解自己的职责,目标,成绩,一年两次对员工进行评估。
7. Selling —Manage Key Accounts.
销售——管理重要的客户。
8. Coordinate group room forecasts and prospects with the Banquet Sales and Revenue department so as to help hotel achieve maximum capacity room use.
与宴会销售部和收益管理部共同调整团队定房,完成酒店内部最大生产力。
9. Assess margin contribution of group business to maximize contribution form available public space.
估定团队生意,利用酒店的公共空间做出最大化贡献。
10. Communications — Development and maintain effective communication channels.
联系——发展和主张有效的沟通渠道。
11. Maintain close, frequent, open communication with the Director of Business development and other Marketing department heads.
与业务发展总监和其他部门的总监时常做好密切的联系。
12. Maintain supportive, timely communications with Regional Sales Offices and other Hilton Hotels.
主张与区域销售办公室及其他希尔顿酒店进行密切的联系。
13. Coordinate communication between Sales Department and operating departments of the hotel. To update operating departments of the hotel to ensure awareness of bookings and sales programs.
调整销售部和酒店内部的其他运营部门的沟通,及时更新酒店内部运营部门的信息和销售部门的流程。
14. Maintain timely and responsive communication with accounts and prospects.
对公司的前景积极地做出相应的反应。
15. Carries out any other reasonable duties and responsibilities as assigned.
完成任何其他合理的职责和被指派的职责。
Specific Job Knowledge, Skill and Ability工作技能技巧要求:
1. Determines overallBusiness Development objectives and initiatives best suit the hotel.
具备设立最适合酒店的总体营业目标及行动方案的能力。
2. Produces and executesBusiness Development budgets and business plans.
具备制订和执行营业预算及经营计划的能力。
3. Effectively promotes and positions the brand and the hotel at its desirous level.
具备高效地推广和将品牌定位在理想的水平的能力。
4. Manages and administrates theBusiness Development department.
具备管理营业部的能力。
5. Assists the General Manager and the Excom in achieving the hotel’s business objectives and revenue goals.
具备协助总经理和管理层达到酒店总体经营目标的能力。
6. Knowledge of market trends and behavior including political, economical and social issues.
掌握政治,经济和社会方面的知识及市场趋势。
7. Sound communication skills.
具有良好的沟通技巧。
8. Ability to lead, to provide guidance and to develop team member.
具有领导,指导和发展员工的能力。
9. Knowledge and skill in crisis management.
具备处理危机的知识和能力。
10. Good skills of organization and presentation.
良好组织及展示技巧。
11. Ability to manage by example.
具有以身作则的能力。
Required Qualifications必要的资历要求:
1. University graduate, excellent command of written and spoken in English and Chinese language.
大学本科,良好的中英文读写能力。
2. Minimum 5 years experience in similar capacity with international chain hotels.
具有至少五年在国际连锁酒店的相关经验。