• To work with the Director of Sales & Marketing, Director of Sales and Director of F&B to establish the strategic business plan for Catering and Banquet sales.
与市场销售总监、销售总监和餐饮总监一起制定餐饮宴会销售计划。
• Assists with the development of new product themes and services.
协助酒店新产品及服务的开发和推广。
• Takes into account external economic issues when planning and making decisions. 
做计划时考虑外界经济情况。
• Manages financial reports, analysis, budgets and make pricing decisions for the department. Deliver financial results.
管理财务报告，财务分析、预算，制定部门的定价策略。呈交财务成果。
• Effectively uses and promotes technology to support productivity and profitability.
有效的利用科技手段去支持生产力和利润率。
• Builds effective relationships with customers and business partners. 
与客户和商业合作伙伴建立良好的合作关系。
• Constant customer contact directed towards existing customers and potential customers.
持续地接触并维护现有及潜在顾客。
• Identifies and handles sales leads effectively and efficiently.
高效地发现并处理潜在的销售机会。
• Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews.
通过有计划的顾客拜访，达到销售目标并履行客户关系管理的职责。
• Monitors and reports on market and competition within own market segment.
在独自的细分市场中监控并报告市场变动及竞争状况。
• Active distribution of product information and creates awareness in the markets and business segments or responsibility.
在市场及具体细分市场中积极传达产品信息和创造品牌认知度。
• During sales calls, carries out “cross selling” in accordance with corporate and divisional guidelines.
在拜访客户过程中,在符合集团和部门的指导大纲的情况下进行交叉销售。
• Uses USPs – linking features with benefits.
联系酒店特点及优势运用酒店的独特卖点。
• Undertakes tasks as and when requested to fulfill the marketing and sales objectives of hotel.
按酒店和部门的要求完成酒店市场推广和销售任务。
• Creative contribution to product and sales development. 
对产品及销售和发展做出创新性贡献。
• Participates in planning and realisation of sales campaigns together with Director of Catering Sales /DOSM within defined market segments.
与宴会销售总监和市场销售总监一起，参与规划及实现在明确的细分市场中的销售活动。
• Assists in planning and coordinating sales activities and events.
协助规划及协调销售活动。
• Assists in coordinating the development of all promotions
协助、协调所有促销活动的开发。
• Provides ongoing advice and support to staff under his/her supervision. 
对管辖下的员工提供积极有益的工作建议和支持。
• To ensure delivery of the highest standards of service and coordinates all other details with relevant departments.
确保向客户提供最高水准的服务，并与相关部门协调其它细节。
• Assists the catering sales department in achieving budgeted revenue and costs.
协助宴会销售部门完成收入预算及成本预算。
• To enlarge clients base ensuring maximum utilization of banquet rooms according to set parameters.
最大化销售宴会厅，最大限度扩大客户群。
• To negotiate with clients ensuring that profitability guidelines of the hotel are adhered to ensure guest needs and all requests are met.
与客户协商，确保坚持酒店效益原则，确保满足客户需要。
• Understands financial reports, analysis, budgets and make pricing decisions within the guideline.
了解财务报告.财务分析. 财务预算，制定部门价格体系
• Demonstrates effective and appropriate interaction with guests whilst maintaining a professional approach and image.
在与客户的交往中表现出高效的作风，处理问题的同时保持职业水准和形象。
• Ensures all reporting and servicing deadlines are met on a timely basis.
确保按时完成所有的报告，确保及时提供所需服务。

• Identify development needs and create action plans for the employees in your department. 
为部门员工确定发展需求并创建行动计划。
• Look for opportunities to multi skill your employees and have the necessary skills to perform their duties with maximum efficiency. 
寻找机会发展员工的多项技能，并确保员工拥有能使其最大限度地发挥职责的必要技能。
• Conduct regular performance appraisals. 
定期进行绩效评估。
• Ensure that all employees have a complete understanding of the relevant hotel P&Ps 
确保所有员工完全理解相关的酒店政策与程序。
• Initiate and facilitate transfer of skills and knowledge and foster a culture of talent development. 
开创和促进技能和知识的转移，培养人才发展的文化。
• Set an example in portraying our Artyzen Culture. 
以身作则塑造我们的雅辰文化。