主要职责Primary Responsibilities : 1、负责礼貌友好地迎接和陪同客人到他们的房间。
Responsible for welcome guests and escort them to their Rooms with professional friendly and genuine manner.
2、及时和仔细地从客人的房间、乘座的车中以及前台接待收发客人的行李和物品。
Be carefully delivery and collection of guest luggage from Guestrooms, cars and Front Desk.
3、要确保用礼貌、热情友好的态度对待客人的询问、要求。
To ensure that all guest queries, inquiries and requests are attended to in a helpful, professional yet warm and friendly manner.
4、负责为酒店的客人和来访者提供租车服务。
Responsible for providing a taxi and limousine service for the guests and visitors of hotel.
5、作为酒店的行李员要确保对上海有广泛综合的认识和了解。要知道在上海市内发生的事情,并且要及时、准确、友好地解答所有客人的询问。
To ensure that you as the Bellboy at our hotel have a comprehensive knowledge of Shanghai and what is happening within the city at all times, and to ensure that all guest inquiries are met with prompt, informative yet friendly solutions.
6、要了解酒店的有关情况,它们的营业时间和所能提供的服务范围。
To ensure you have a complete and thorough knowledge of the outlets of hotel, their operating hours and the scope of services that they provide.
知识和经验 Knowledge and Experience : 1、高中以上学历,具有酒店工作经验者优先考虑。
High school degree or above, hotel experience is preferred.
2、工作认真、作风细致、吃苦耐劳、反应灵活。
Work hard, meticulous style, hard-working, flexible response.