职位介绍 ：Basic Responsibilities • Cleans up to 12 rooms or 6 villas in a 8-hour shift, ensuring all standards of lay out and cleanliness are that of Pullman laid down policy. • Ensure all equipment is kept clean and in working condition at all times. • Reports to Floor Supervisor any maintenance problems that arise.• Reports any suspicious persons, packages or activities to Security immediately. • Answers guest questions when possible, if unsure refer guest to Assistant Manager.• Ensure all lost property is handed to housekeeping immediately. 基本工作职责 在8小时工作时间内清扫12间客房，确保所有客房达到铂尔曼酒店制订的政策。 确保所有设备保持良好状态。 向楼层主管报告任何所发现的维修问题。 及时向保卫部报告任何可疑人物、包裹或事件。 尽量回答客人的提问，若不能肯定则应引导客人去大堂副理处。 保证及时上交客房部所发现的遗失财物。