上海苏宁宝丽嘉酒店

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Fitness Attendant 健身中心服务员

面议
上海苏宁宝丽嘉酒店
虹口区
  • 国际五星级酒店  |
  • 500人以上  |
  • 2019-10-16

  一年以上工作经验  不限学历   招若干人  性别:不限
  不限 不限 不限   年龄:不限

职位信息


JOB SUMMARY
岗位描述

The Fitness Attendant is responsible for welcoming and greeting all Fitness guests upon arrival, providing guests with an introduction to the facilities (as applicable), and to ensure the cleanliness and tidiness of Spa
健身中心服务员有责任和义务欢迎并和每一位来健身的客人友好的打招呼,并像客人提供基本的介绍,并确保水疗及酒店健身中心干净整洁。

JOB RESPONSIBILITIES
工作职责

1. Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene and health and safety
理解并严格遵守员工手册的规则和条列,遵循酒店的消防、卫生、健康和安全的有关政策。
2. Ensures high standards of personal presentation and grooming
确保高标准的个人仪容仪表。
3. Responds to any changes in the Fitness Centre as dictated by the industry, company and hotel
根据行业,公司和酒店的规定,对健身中心的任何变化做出响应。
4. Attends training sessions and meetings as and when required.
参加必要的会议和培训。
5. Carries out any other reasonable duties and responsibilities as assigned
执行任何其他合理的义务和责任的分配。
6. Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.
用礼貌和有效率的方式处理所有的住客和内部客人投诉和询问,通过思考以确保问题的圆满解决。
7. Maintains positive guest and colleague interactions with good working relationships.
保持与客人和同事的良好关系。
8. Conduct operational standards training to new attendants and maintain high quality guest services level.
为新员工组织营运标准培训并确保高质量的宾客服务
9. Facility quality check and maintenance follow up.
检查设施质量并保持随时跟进。
10. Ensures the highest possible standard of hygiene, cleanliness and orderliness of the Spa area, facilities and equipments, including locker rooms, pool, pantry, guest lift, fitness area
确保尽可能高标准的卫生,使水疗中心和健身区域的设施和设备整洁有序,包括更衣室、游泳池、后场办公室、健身中心。
11. Controls all Fitness linen according to the department operation procedures
根据部门营运程序来控制所有健身中心的布草。
12. Maintains close scrutiny and stock check of all cleaning materials and to advise the Fitness Team Leader when stock needs reordering.
保持密切监督所有清洁用品的库存,并在需要时及时通知健身中心主管。
13. Reports any maintenance/repairs needed or any defects in equipment or fixtures.
报告任何需要维护/修理/损坏的设备或装置。

14. Ensure that all customers' needs with regards to cleanliness and hygiene are attended to promptly and efficiently by having a continual surveillance of the respective areas in the Spa.
通过不断的检查各自的区域来迅速并有效的确保所有客人对清洁和卫生的需求。
15. To assists with removal or installation of equipment and furniture in areas for special activities and events.
为特别活动和事件协助拆除或安装相关的设备和家俱。

JOB QUALIFICATIONS
任职资格

1. First-Aid and CPR certification
急救培训
2. Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally
能用母语在工作中进行口语和书写
3. Work independently and take initiative with minimal supervision
能独立工作,积极主动
4. Excellent interpersonal skills, able to create a professional and comfortable environment for all spa guests and employees
优秀的人际关系,在工作中和客人和同事间建立专业和温馨的环境
5. Anticipate guest needs and respond with congenial hospitality
殷勤好客,并达到客人的期望值。
6. Highly organized, ability to multi-task and work well within a team
有组织纪律性,能和其他同事一起完成多项任务。
7. Endure physical movements throughout the work areas
在工作中能承受一般的体力工作
8. Ability to respond to guest concerns with urgency and professionalism
在紧急情况下,有能力帮助和解答客人的疑虑。



联系方式


联 系 人:人力资源部Human Resources
电子邮箱:sarali@bellagioshanghai.com
公司网址:http://www.bellagioshanghai.com/cn/
地 址:上海市虹口区北苏州路188号
邮政编码:200080



公司信息


上海苏宁宝丽嘉酒店是继美国拉斯维加斯之后全球开业的第二间宝丽嘉品牌酒店。在宝丽嘉,世界顶级的享乐生活与高雅文化完美结合,每一间酒店都会带给宾客亲切、恒久、细致、卓越的感受,完美诠释“至臻体验,岂止难忘”的品牌真谛。 Bellagio Shanghai is the first Bellagio Hotel in China and the second in the world succeeding its sister hotel, Bellagio Las Vegas. Integrating the luxurious lifestyle with the ultimate elegance, each Bellagio Hotel is designed to create the welcoming, timeless, sophisticated and remarkable experience for its guests, which is the perfect interpretation of the brand’s belief - “Nothing Short of Unforgettable”.
设施 Facilities 162 间豪华客房,包括 22 间套房
中餐厅嘉府壹号重现上海滩雅致风情,主打经典本帮菜及粤式佳肴
名厨餐厅拥有超大观景露台,演绎地道意式菜肴
全日餐厅,可单点早、午、晚餐,是商务休闲聚会的不二之选
大堂酒廊,享受宝丽嘉精选下午茶及进口手冲咖啡带来的惬意时光
5 间近 1,800 平米的多功能会议空间承接各式宴会活动
宴会厅自然采光
4层挑空中庭,巨型电子屏幕打造震撼视觉体验
水疗中心
室内恒温游泳池及活力池
24 小时健身中心
超过200个地下停车位 162 spacious deluxe guestrooms, including 22 impressive suites
Authentic Chinese restaurant Mansion on One paying homage to Shanghai’s legacy and classic Cantonese cuisine
Lago by Julian Serrano with large outdoor terrace, serving authentic Italian cuisine
Café Bellagio, all day dining venue for breakfast, lunch and dinner
The Lounge offers Bellagio Signature Afternoon Tea and imported craft coffee
5 specialized meeting venues close to 2,000 square meters space
Grand Ballroom with natural light
Four-storey-high atrium equipped with state-of-the-art LED and integrated audio system
Spa at Bellagio
Indoor heated swimming pool & vitality pool
Fully equipped 24-hour fitness center
Over 200 underground parking lots

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