Ensures that proper training of staff is done such that staff has the necessary skill to perform duties with maximum efficiency.
确保给每一位员工进行培训，以使员工有能力并有效地在其岗位上工作。
Assists the department head in determining the training needs for the section.
协助部门领导决定部门的培训需求。
Implements appropriate scheduling and duty roster management to ensure staff on duty at any given time corresponds with expectedbusiness volume.
贯彻排班管理方案以使当值员工人手安排能够适合预期业务量。
Monitors staff performance all throughout, documents both positive and negative performance indicators in preparation for the formal performance review.
始终监控员工的工作表现，记录所有正面和负面的表现，为日后正式评估做准备。
Gives feedback to supervised staff on performance issues （both for the group as well as the individual） through regular coaching and counseling.
通过经常性的指导，定期地反馈员工的工作表现（包括个人和团队）。