Greet guests,
招呼客人
Answer phones
接听电话
Assist customer seating plans
协助客人安排座位
Assisting Maitre d’ and Restaurant Manager during service and update seating plan per Maitre d’ and guests’ request
协助经理在服务期间, 更新座位表, 满足客人的需求.
Handle timing issues （table not ready, deals with guests for smooth waiting time）
掌控时间问题（如果餐桌还没安排好,在客人等待时创造愉快的氛围）
Interact with other dining room employees or management and give critical information regarding guests preference or status
与其他的餐厅的员工和经理做些客史交流
Seat guests
让客人就座
Handles guests’ special requests （birthday surprise, gift certificate, etc…）
处理客人的特别要求
Party planning （special menu, seating arrangement, etc….）
组织派对 （定制餐单, 安排座位）
Handle dining room employee last minute emergency or shift change requests
处理员工的紧急事件或者换班需求
Follow any reasonable directives give to you outside of this document that may be given to you from your superior（s）..
在工作中注意接受别的同事的良好意见