1. Keep the Director of Restaurants and Bars aware of all activities, issues related to the operation and share guest’s feedbacks
向餐饮总监汇报酒吧内的所有活动以及相关事宜并分享客人反馈
2. Advise the Director of Restaurants and Bars on discussions related to outlet
与餐饮总监反馈与餐厅有关的讨论内容
3. Work closely with Head Chef to create a good relationship between back and front of house and therefore ensure a smooth operation
与厨师长紧密合作建立前后场的良好合作关系以确保运营顺利
4. Report to the Head Chef all comments from guests
向厨师长报告所有客人建议
5. Support the creation and implementation of sales and promotion plans
支持创作并实施销售促销计划
6. Make sure that the front and back of houses are always impeccable and follow safety guidelines
确保所有场所都无可挑剔并准守安全准则
7. Protect the health, safety and wellbeing of our guests and colleagues
保护客人及同事的健康，安全
8. Be in constant communication with Head Chef, Head of Bars, Chief Steward
与餐厅及酒吧管理团队保持沟通
9. Organize and follow through the training and daily meetings with all team members
组织并跟进团队的培训及每日例会
10. Control the quality of food & beverage served
对食物及酒水质量进行管控
11. Control that SOPs are followed
监管标准服务准则的遵循程度
12. Make sure that outlets are properly stocked for daily operation and for planned events
确保酒吧有足够库存已保证日常运营和宴会
13. Submit all required reports/ documents and communicate in a timely manner
提交所需报告/文件并及时沟通
14. Complete required daily Food and Beverage reports
完成每日要求的餐饮报告
15. Find ways to improve the efficiency of the operation that will benefit our clients
寻求能有益于客人的幼小的运营方式
16. Find methods of reducing costs without affecting the level of service or product received by guests
寻求在不影响对客服务水平或产品质量的减少成本的方法
17. Propose, and initiate when approved, new services and products for our guests
提议新的服务和产品并在批准后确保实施
18. Be involved in the recruitment process for team
参与管理层职位招聘决策
19. Make sure that the training materials are updated
确保培训材料及时更新
20. Train and motivate the team
培训并鼓励团队
21. Demonstrate a high standard of personal appearance, always wearing the full and correct uniform and ensuring good personal hygiene both for self and team
确保自己和团队展示高水准的个人形象，正确着装并良好的个人卫生
22. Acknowledge and welcome all guests
了解并欢迎所有客人
23. Consistently exceed guest expectations
不断满足客人期望
24. Ensure all customer contact is handled politely and efficiently, ascertaining and accurately meets their needs
确保所有与客互动都礼貌及时的处理并准确的满足客人所需
25. Maintain a good relationship with suppliers, in line with company standards
在不违反公司制度的前提下，与供应商保持良好的关系
26. Ensure POS data are updated and correct at all times
确保POS数据及时更新并实时保持准确
27. Perform any other reasonable duties as required by the Management from time to time
根据管理层安排，执行相应合理班次要求