1. GENERAL DUTIES: 主要职责
i. Responsible in all office administrative work of the Sales & Marketing department
负责市场销售部所有办公行政方面的工作。
ii. Assists the Director of Sales & Marketing to ensure good communication within the department, with other hotel
departments, with Accor offices and between the hotel and the market
协助营业总监与部门内部、其它部门及雅高总部、饭店和市场之间有良好的沟通。
iii. Supports the department in maintaining good follow-up on all tasks by the deadline.
支持本部门对所有的任务的执行在完成期限内保持良好的跟进。
iv. Coordinates with departments and individuals concerned in preparation and submission of reports as required.
与部门和相关的个人协调，按要求准备和呈交报表。
v. Assists the Director of Sales / Sales Manager in control and maximization of departmental resources.
协助营业总监/销售经理控制本部门资源，并最大程度地发挥资源的作用。
2. MAJOR RESPONSIBILITIES: 职责和方法
i. Co-ordinates and arrange activities accorded by the Director of sales & Marketing.
为营业部总监安排活动，配合其工作。
i. Arrange appointments and meetings with customers and other departments as directed by the Director of Sales &
Marketing and prepares the appropriate material for each appointment or meeting.
为营业部总监安排会议，并做记录确保其所需文件的准确性。
ii. Takes minutes of meetings, accurately transcribes and circulates to appropriate recipients.
准确做会议记录，发给相关人员传阅。
iii. Ensures all reporting and servicing deadlines are met in a timely fashion.
确保所有的报告及所需提供的服务能按时履行。
iv. Assists the Director of Sales & Marketing in the preparation and submission of various reports according to
corporate and hotel guidelines.
协助营业部总监完成每月销售报告及其他报告。
v. Promptly handles daily in-coming mail and internal correspondence.
处理营业总监的日常公务信函。
vi. Maintains a filing and tracing system for the Sales & Marketing Department.
建立市场营业部的档案系统。
vii. Answers and handles all incoming telephone calls for the department according to the hotels Standards &
Procedures.
按照酒店的标准接听，转接电话，记录留言。.
viii. Coordinates & organizes business travel arrangements for the department.
协调，安排市场部人员出差事宜，如机票，食宿及其他。
ix. Interacts with departments and hotel staff in a professional and efficient manner to foster a good rapport,
promote team spirit and ensure effective two-way communication.
以职业，积极的方式与酒店其他部门沟通，建立密切关系以促进团队精神和有效的交流
x. Maintains strictest confidentiality at all times on all matters.
任何时间，对所有的事情严格保密。
xi. Responsible in inventory control and requisition or purchasing of office supplies according to the hotel’s policies
and procedures.
根据酒店的政策和程序，负责部门办公用品的申请及收集
xii. Maintains a safe and secure working environment.
维持安全可靠的工作环境。
xiii. Be familiar with hotel safety, current first aid and fire emergency procedures.
坚持酒店安全制度，熟悉财产安全紧急救护及火警的处理程序。
xiv. Abides by the Sofitel Employee Handbook.
遵守索菲特酒店员工守则。
xv. Abides by both the hotel and Sofitel policies and procedures.
遵守索菲特酒店程序及政策。
xvi. Analyses, evaluates and improves personal performance on a continual basis.
分析、评估、不断提高个人表现。
xvii. Carries out other tasks as directed by the Director of Sales / Sales Manager.
随时完成上级交给对其他任务。
职位福利：五险一金、包住、包吃、带薪年假、定期体检、高温补贴、节日福利、免费班车