• To provide an appropriate welcome at Restaurants for guests and potential guests, maximizing their dining experience using technical and individual social skills.
• 在餐厅适当的欢迎宾客和有可能的宾客，使用技能和个人的社交技巧使客人获得最好的体验。
• Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.  
• 遵守当地的卫生和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度。

• Escort guests to their preferred table or reserved table and seat guests according to restaurant standards
• 陪同客人前往喜欢的餐台或预订的餐台，按餐厅标准安排客人就坐。
• Take telephone bookings and document in the Reservation book according to restaurant standards
• 接听电话订位并按餐厅的规范在预订冊上记录。
• Train waits staff and bus staff in hostess standards
• 按领位员的标准培训员工。
• Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor
• 周到的为客人服务，并尽可能解决客人的投诉，向上级领到报告所有事件。
• Maintain responsibility of cleanliness of hostess stations
• 保持迎宾台的清洁。
• Maintain responsibility of cleanliness of all menus and drink menus
• 保持所有菜单和饮料单的清洁。
• Assist with beverage service
• 协助饮料服务。
• Assist with food service
• 协助食品服务。
• Maintain detailed knowledge of menu, including daily specials
• 对菜单有具体的了解，包括每日特价。
• Ensure tables are cleared quietly and efficiently
• 确保迅速且高效的清理餐桌。
• Carry food and beverage trays in a safe manner to minimize breakages
• 安全的举餐盘使破损将到最低。
• Complete dockets accurately and clearly
• 准确和清楚的填写收据。
• Maintain current information on all general activities of the hotel