职位介绍 ：MAJOR RESPONSIBILIES 责任概要 : To be responsible for the management of receivables for guests, travel agents, credit card companies, inter-hotel, owners, associates and others. Management includes but not limited to verifications of the sources of transactions, supporting documents, sending out debit notes or reminders as necessary, collections, postings and aging analyses. 负责管理客人、旅行机构、信用卡公司、酒店内部、业主、员工及其他公司的应收帐款，并管理包括但不限于核实各项消费单据及相关附件，及时发送帐单和催收函，收帐、过帐和进行帐龄分析 SPECIFIC DUTIES 工作任务: 1. To verify all accounts receivable transferred from Front Desk, restaurant/lounges and other sources to Back-of-house are fully supported and valid transactions. 核实所有从前台、餐厅及其他消费点转入的应收帐是否有附件并有效。 2. To ensure the properly handling of charges made to credit cards and to be familiar with the rules and regulations pertaining to the use of these cards, as well as procedures for billing etc. and credit policies.确保正确处理信用卡交易手续费和熟悉关于信用卡使用的规章制度，同时熟悉送发帐单及相关信贷政策。 3. To batch credit card vouchers, reconcile with city ledger accounts and submit to bank for auto-credit.分批清查处理信用卡单据，调整挂帐并提交银行入帐。 4. To ensure credit card charge-back or commission are dealt with in accordance with the merchant agreement signed. 确保信用卡手续费及佣金的处理符合已签署协议。 5. To ensure the credit facilities are granted only to those accounts approved by Director of Finance and the General Manager. 确保所有挂帐仅限于已被总经理和财务总监事前批准的公司。 6. To ensure the payment received from city ledger agree with the total city ledger credit shown in the Daily General Cashier Report. 确保挂帐收回的付款与总出纳日报表上反映的一致。 7. To keep good track of and maintain support of all advance deposits and to apply to A/R balance timely.对所有预付押金进行控制并管理好相应附件，及时将已消费挂帐反映到押金余额上。 8. To process invoices/folios promptly after the check out or after the function, send out interim statements and reminders timely. 在客人退房或宴会活动结束后及时将帐单整理出来，并立即发出对帐单和催款函。 9. To issue statement, invoices, telephone call or personally visit guests in order to speed up the collection of receivables.采用发出帐单、发票、打电话或者上门拜访等方式以加速应收帐款的回收。 10. To ensure that the travel agent commission payable are processed promptly. 确保及时支付旅行社佣金 11. To promptly answer questions from guests and from other departments.迅速回答客人和其他部门的咨询。 12. To prepare accounting journal entries or adjustments as required. 准备会计日记帐的录入并在需要时进行帐务调整。 13. Balance Account Receiving Ledger and reconcile with the General Ledger closing balance periodically and at month-end.每月定期进行应收帐与总帐之间的核对相符。 14. Analyze the monthly A/R Aging Trial Balance and follow up with all long outstanding by an action plan.每月进行应收帐帐龄分析并对长期未能收回的款项准备行动计划。 15. Perform all other Accounts Receivable functions.执行其他应收帐职责。 16. Others（其他） - To respond to the changes in departmental functions as dictated by the industry, the company or the hotel适应行业,公司,或者酒店对于部门职责变动的要求 - To provide courteous and professional service and to maintain good working relationships with all hotel associates. 提供有礼的，专业的服务以及保持公司同事之间的友好关系。 - To have a complete understanding of the hotel associate handbook and to adhere to the regulations contained therein. - 充分了解酒店人事手册内容和遵守其中的要求。 - To have a complete understanding of the hotel policies relating to fire, safety and hygiene.充分了解酒店关于防火，安全以及卫生方面的相关政策 - To carry out any other duties and responsibilities as assigned. 执行分派的其他工作。 JOB SPECIFICATION职位要求: Profile of Competency 工作能力: Basic knowledge in book-keeping, including the keeping of inventory records accordingly 基本记帐知识，包括帐簿档案管理。 Thorough familiarity with internal control system and procedures 熟悉内部控制系统和程序 Language 語言能力: Mandarin 普通话 Basic spoken and written English ability 基本英语说写能力 Education 教育: High School graduate 高中毕业及以上 Jo