职位介绍 :洲际酒店及度假村®寻找这样的员工:富有魅力,睿智自信,沉稳练达,有着国际化的开放思维方式,竭尽所能超越客人的期望。 上海世博洲际酒店坐落于世博园区。我们酒店正在寻找一位司机来加入我们的团队。 JOB SCOPE: 职责范围: Under the general direction of the Transportation Supervisor / Chief Concierge and within the limits of established InterContinental Hotels Group local policies and procedures, provide efficient transport services for guests and hotel executives. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos. 按照洲际酒店集团标准,在车队主管/礼宾部经理的领导下,为酒店客人及行政人员提供有效的交通运输服务。围绕信任、廉政、尊重,团队和服务五项核心价值,增强员工的工作氛围,发扬洲际团队合作精神。 Key Responsibilities 主要职责 Responsible for safe transfer of guests from all determined locations 负责安全地运送客人到达指定地点。 Create guest satisfaction through a pleasing personality, effective communication skills and should be first to greet the guest as per time of the day 通过乐观、积极的人生态度,有效的交流技能,增加客人满意度,在接客人时,应首先与客人打招呼。 Maintain good knowledge of the city routes locations and hotel facilities 熟悉城市线路及酒店设施。 Maintain knowledge of flight timings and assist guest in handling and loading baggage whenever required 了解航班时间,在需要时,协助客人处理及装载行李。 Do utmost to learn names of guests, especially repeat and long staying guests remaining alert to situations to offer assistance 尽量用客人的名字称呼客人,特别是回头客及长期住店客人,随时为他们提供帮助。 Assist in valet parking when not assigned any duty 在没有其他工作时,协助客人停车。 Maintain detailed knowledge of facilities and services of the hotel and use this knowledge to promote the hotel to guests 详细了解酒店设施及服务,并推销给客人。 Keep abreast of activities in your city which may affect driving times or routes and relay this to management 详细了解有关行驶时间及路线的交通状况,并报告给管理层。 Responsible for the upkeep and cleanliness of the car used for guest transfer and assist with maintaining vehicles to hotel presentation standards 负责接送客人车辆的维修及整洁,确保车辆状况能达到酒店的运行标准。 Performs other duties as may be assigned by the Rooms Division Manager 按照要求履行其他职责。 Report to the Concierge or the Assistant Manager whenever if unclaimed baggage is found in the vehicles 发现有无人认领的行李在车上时,及时通知行李部主管和大堂副理。 According to the shift to sign in /out, make sure the hand over is clearly, particular and correct. 严格安排班顺序进行签到,并做好交接班,要清楚、详细、准确。 Pay attention to the grooming, courtesy and personal sanitation; prohibit smoking, read magazine and newspaper. 注意仪容仪表,按规定着装,讲究个人卫生,工作时禁止吸烟、看报纸杂志。 The driver who on duty must check the cleanliness of the vehicle at first, report the problems in time, make sure dispatch a vehicle without conk out, cannot give the glitch through over night. 每天当班人员首先必须做好车辆检查与清洁,发现问题及时上报,做到不带故障出车,小故障不过夜。 最理想的条件是,应聘者应拥有2年司机工作经验,并具有相关的高中或大专学历。 作为回报,我们将为您提供具有市场竞争力的薪酬和福利、遍布全球的集团酒店员工入住优惠以及学习新技能和拓展职业生涯的各种机会。您将会加入一个热衷于为宾客提供难忘经历,为宾客提供特别体验和努力将上海世博洲际酒店打造成理想工作场所的团队。最重要的是,我们会为您提供“尽炫自我的空间”。 如果这听上去正合您意,那么现在就在线申请吧!请和我们联系,告诉我们您将如何把个人技能和您的热情融入到洲际酒店集团的工作中来。 欢迎加入我们的团队! 1.至少2年以上国际酒店的相关工作经验 2.良好的沟通组织及处理问题的技巧 3. 持有A照 1. Minimum 2 years working and relevant experience in international 5 star hotels 2. Good communication, organization and problem solving skills. 3. With Driver License A