岗位描述：

1. Assist Director of Food & Beverage for the efficient and effective operation of whole Food & Beverage Department.

协助餐饮总监高效管理餐饮部日常运营。

2. Ensure guest services and products are delivered according to the standard to meet and exceed guests’ expectations.

确保为客人提供符合标准的服务和产品，达到并超越客人的期望。

3. Ensure smooth and well operation of all outlets during the operation period, and assist to solve all kinds of operational problems and report to the Director of Food & Beverage in time.

在餐饮运作时间，确保各餐厅良好运作，并能协助解决所发生的各种运作问题，并及时上报餐饮总监。

4. Assist in planning and organizing successful Food and Beverage activities and promotions.

协助各部门经理在酒店内外的餐饮推广策划，并能带领团队成功组织餐饮推广活动。

5. Assist in establishing Policy & Procedure for the various processes within the department.

协助根据不同情况，制定部门政策与程序。

6. Responsible for talent training and development.

负责员工培训和发展。

7. Develop and maintain a good relationship with guests in order to meet their individual needs and handle guest complains properly.

发展良好的宾客关系，满足宾客特殊需求，处理各类宾客投诉。

8.Assist with the preparation and regular update of the Food and Beverage Departmental Budget.

协助准备餐饮部的年度预算。

 

岗位技能：


1.Good English in both oral and written.

良好的英语口语及书面表达能力。

2.At least 1 years working experience in same position in luxury brand hotel.

至少1年以上奢华酒店相关同职位岗位经验。

3. Thorough knowledge of service, cost control in F&B, labor controls, beverage and menu writing, sales skills and computer skills.

具备专业的餐饮服务技能、餐饮成本控制、人力成本控制、编写酒水及菜单、销售以及电脑技能方面的知识。

4.Strong communication skills with excellent team-work spirit and leadership skills.

有较强的沟通能力，具备良好的团队意识和领导能力。