Administration
行政
To ensure that meetings are well planned and results-orientated
确保安排好以结果为导向的会议。
To always be up to date with financial results （budget versus actual） in sales and cost areas and ensure that sales and profit are maximized
对于销售和成本方面，随时更新与财务业绩（预算与实际），并确保销售额和利润最大化。
To maintain all hotel records and forms as prescribed by Sofitel hotel management and policies
按照索菲特酒店管理规定和政策，维护所有酒店记录和文件。
Financial and Revenue Responsibilities
财务及收入职责
To ensure that each outlet is managed by a Manager/ Management Team who are totally accountable for their profitability
确保每个部门都是由经理/管理团队管理完全负责他们的盈利能力。
To set, in close conjunction with each Outlet Manager, Annual operating budgets, be part of the F&B business plan
密切结合每个部门经理制定餐饮营业计划的一部分，年度运营预算。
To monitor all costs and recommend/institute measures to control them
监控所有成本和提出/研究出控制成本的措施。
Conceives and develops products, concepts or changes which generate incremental revenue
构想和开发产品，概念或做出变化，总体提高收入。
Guest Service Responsibilities
对客服务的责任
Consistently monitors and adheres to Sofitel operating standards and service culture
持续监管和遵循索菲特酒店操作标准和服务文化。
Takes every opportunity to be a “sales person” and promote special events, promotions and facilities
争取每一个机会成为一名“销售人员”，对推动特别活动，促销活动和设施。
Stays focused to key priorities and manages time well
保持专注于关键优先事项和管理好时间。
Responds effectively to emergencies and changes
对于突发事件和变化，立刻做出有效的反应。
Management Skills
管理技能
Sets high standards and establishes demanding but achievable goals
制定高标准，并建立可以实现高标准目标的要求。
Motivates performance, gives helpful feedback, reviews processes
激励人心的表现，,提供有用的反馈，评审过程。
As a leader, communicates a clear vision of Sofitel Culture, values, standards and objectives through your own attitude, approach and behavior
作为一个领导人，需要通过你自己的态度，方法和行为传达一个清晰的索菲特文化愿景，价值观，标准和目标。
As a developer identifies Ambassadors development needs, ensures appropriate follow up
作为一名开发人员明确大使发展需要，确保适当的跟进。
Participates in schedule training and development programs provided by the hotel to improve self and department standards
参与酒店安排的培训和发展计划来改善自我和部门标准。
Builds a strong team which works well together and which is mutually supportive
建立一个强大，合作，相互支持的团队。
Sets priorities and organizes own work and work of others effectively
有效地，有组织地制定好自己工作和别人工作的优先顺序。
Leads team to maximize productivity, without over stretching Ambassadors current ability to meet the job demand
使团队效率最大化，但是不过度拉伸大使目前没有能力去满足工作的需求。
Miscellaneous
其他
To prepare, along with his outlet teams, a yearly Marketing Plan for each outlet, this is on the basis of the yearly business plan
和他的部门团队准备每个部门的年度营销计划，作为年度营业计划基础。
To ensure that an effective marking approach is applied to all outlets in his Food and Beverage Operations
确保一个适用于他所有餐饮运作部门的有效营销方法。
To continuously seek ways to assist management in the outlet to maximize revenues and profit
想法设法，协助管理餐厅部门的收入和利润最大化。
All Ambassadors may be assigned to other duties in the hotel as and when required by business levels
所有大使都要求体现酒店节能意识并有效地操作节约成本的程序。