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  • 万达酒店及度假村Wanda Hotels & Resorts
  • 上海罗克福特西岸酒店
  • 杭州康莱德酒店
  • 上海国际会议中心东方滨江大酒店
  • 上海虹桥康得思酒店
约有 36 项符合条件的查询结果,每页显示30项。
职位名称 公司名称 工作地点 发布日期
  • 学历要求:大专
  • 工作经验:不限
  • 外语要求:英语
  • 年龄要求:不限
  • 点击申请该职位
职位简介:岗位职责 1.鼓励预定团队实现一贯的Reservation高分。 2.实施宾客意见调查问卷,提高部门服务质量。 3.熟悉处理房间预订的程序,给宾客提供最新和最准确的房况信息。 4.落实”预订未到宾客”的名单和每日团队取消情况。 5.为所有的预订部员工准备工作时间和日程表。 6.管理每日/每月/每年的所有的日常通信的书写。 7.根据预订情况更改现有的预订并且预测现有的和未来的预订情况。 岗位要求 1.有同岗位工作经验3年以上。 2.普通话清晰,英语书面和口语表达较流利。 3.具有良好的产品电话销售技能,能够实现酒店客房预订率最大化。 4.具有销售业务谈判能力,能合理调配酒店产品,分清先后,实现客房销售目标。 5.具有良好的语言组织和文字表达能力,清楚,条理地表达销售意向。 6.能够督导团队成员的预订工作,指导下级提高电话销售能力。
  • 学历要求:其他
  • 工作经验:不限
  • 外语要求:英语
  • 年龄要求:不限
  • 点击申请该职位
职位简介:岗位职责 1.班组的日常管理 (1)参加宴会厅经理召开的工作例会,了解每日的宴会安排情况并向本班组传达; (2)每日宴会前,根据宴会预定情况向服务员布置具体的岗位任务; (3)根据宴会预定情况,合理安排员工排班,保证所举办宴会能够合理、有序地展开。 2.宴会的过程管理工作 (1)在宴会厅经理的指导下,做好宴会设计、现场布置,督导服务员做好宴会前的摆台、清洁卫生等准备工作; (2)督导服务人员按照客人要求提供优质服务并尽量满足客人的特殊要求; (3)督导服务员协助宴会主办方做好客人的接待工作; (4)关注客人用餐状况,适时征询客人的意见、建议,及时处理客人投诉及突发性事件并向宴会经理汇报; (5)及时组织本服务区域的清洁、整理工作; (6)宴会结束,清点厅房内物品及设施、设备,检查各厅房的宴会收尾的卫生清洁情况。 3.人员管理 (1)根据安排,对服务员开展相关的业务培训,不断提高服务员的服务技能与技巧,做好餐厅人才的开发和培养工作; (2)在宴会厅经理的指导下,做好服务员的考勤、绩效评估工作。 岗位要求 1.工作经验要求:两年以上同岗位工作经验 2.个人能力及其他特殊要求:具有良好的工作计划能力、信息沟通能力、处理顾客投诉和解决问题的能力  
  • 学历要求:不限
  • 工作经验:十年以上
  • 外语要求:英语
  • 年龄要求:不限
  • 点击申请该职位
职位简介:岗位要求: 至少2年及以上相同岗位且国际五星级连锁酒店品牌背景者优先考虑。 Job Responsibilities To function as the Business Manager for the Food and Beverage Department and as a Marketing Specialist to ensure that the Food and Beverage outlets and Banquet Department are managed as successful independent profit centers, ensuring maximum guest satisfaction consistent with the Westin Standards, through planning, organizing, directing, and controlling the Food and Beverage operation and administration. Financial 1. To ensure that each venue is accounted for separately as an individual profit centre. 2. To ensure that each venue is managed by a Manager / Management Team who are totally accountable for their profitability. 3. To set, in close conjunction with each Outlet Manager, annual operating budgets which will form part of the business plan. 4. To monitor all costs and recommend/institute measures to control them. 5. To set and control with the General Manager, Director of Finance and Director of Human Resources, any incentive scheme for the Outlet Managers or other Food and Beverage Heads of Department. 6. To ensure that the Department’s Operational Budget is strictly adhered to. 7. To ensure monthly forecasts are prepared. Operational 1. To ensure that the various outlets and banquets adhere to all Company and Hotel Policies and Procedures and WSPPS Standards. 2. To represent the Food and Beverage Department in the hotel’s Executive Committee. 3. To ensure that all Departmental Operations Manuals are prepared and updated. Marketing 1. To prepare, along with his Outlet Teams, a yearly Marketing Plan for each outlet, which is the basis of the yearly business plan. 2. To ensure that an effective marketing approach ( Marketing Cycle) is applied to all outlets in his Food and Beverage operation. 3. To continuously seek ways to assist management in the outlet to maximize revenues and profit. 4. To fully understand the market needs and desires for each outlet and ensure that the product lines (menus) are developed by the Outlet Management Team accordingly. Associate Handling  To recruit and select Food and Beverage management team who are able to work within a decentralized management philosophy.  To train and develop managers/asst. managers so that they are able to operate independently within their own profit centers.  To ensure that each manager plans and implements effective training programs for their respective employees in conjunction with the Training Manager and Departmental Trainers. To meet with departmental trainers on a monthly basis.  To ensure that each manager maximizes productivity and morale within their  respective departments and that they consistently maintain discipline following hotel guidelines and local legislation.  To delegate responsibilities well ( i.e. to his partner, the Executive Chef).  To exercise self-control at all times.  To give his managers/assistant managers and associates positive feedback on their job performance.  To address his employees by name, and take a personal interest in knowing them.  To ensure he is known for his fairness.  To project a positive and motivated attitude amongst his employees. Administration 1. To ensure that all Food and Beverage forms and reports to be forwarded to the Food and Beverage Department are submitted properly. 2. To maintain all hotel records and forms as prescribed by local hotel management and policies. 3. To be able to plan ahead  ( is pro-active instead of reactive). 4. To always be up to date with financial results (budget versus actual) in sales and cost areas and ensure that sales and profit are maximized. 5. To control expenses wisely. 6. To ensure that deadlines on all projects are met. 7. To ensure that he schedules himself to be available and on duty during peak periods (frequently opening and closing the operation). 8. To feel confident in leaving the operation for a period of time due to the qualified team members he has developed, and who are able to make their own decisions. 9. To ensure that meetings are well planned and results-orientated. 10. To conduct frequent and thorough inspections of the Food and Beverage operation (at least once a month). 11. To feel comfortable with using a computer. Guest Service 1. To personally and frequently verify that guests in the outlets are receiving the best possible service available. 2. To spend time in the various outlets (during peak periods) to ensure that the operation is managed well by his outlet team and functions properly and to his fullest expectations. 3. To be demanding and critical when it comes to service standards. 4. To ensure that the Outlet Team projects professionalism, that associates are well trained in their jobs and are uniformed. Food and Beverage Product 1. To frequently verify that only fresh products are used in food preparation. 2. To taste the food from various kitchens with the Chef, and be demanding and critical when it comes to food quality. 3. To communicate and co-ordinate with the Executive Chef to be creative and ensures that he operates well as a Production Manager. 4. To ensure that associate food is as good as the restaurant food 5. To ensure that all areas follow WSPPS and Back to Basic standards Executive Duties 1. To act as Duty Manager for the hotel as scheduled. General To respond to changes in the Food and Beverage Department as dictated by the industry, company, and hotel.
  • 学历要求:大专
  • 工作经验:不限
  • 外语要求:英语
  • 年龄要求:不限
  • 点击申请该职位
职位简介:岗位职责 1.定期培训本部门员工,不断提高服务技能和业务水平,做好每月考勤、更期表。 2.各区域的运作情况,不断巡视各个岗位,能够在有突发事件发生时,可以及时处理。 3.及时处理客人投诉和员工之间的工作沟通问题,合理调解工作中的一切问题。 4.随时检查各区域的运作情况,使之各项工作达到标准,并在过程中认真执行部门奖罚条例,做到奖罚分明。 5.发现工作上的问题及时解决,主持每天例会,上传下达公司的有关通知、规章制度、规定等一些文件。 6.做好各部门之间的沟通和协调,主动解决问题,并及时将问题反映给部门经理。 7.检查各区域的准备工作和员工的仪容仪表,不合格或不符合规定的要马上指正。 8.收集员工在工作中的各种信息,并每日写好工作日记上交楼面经理,每天在班前或班后向楼面部经理汇报有关工作情况。 9.认真记录好每天的出品情况,以及和部门配合的情况,对于异常的事情要特别记录清楚,下班前将单据交予经理。 岗位要求 1.熟悉菜肴酒水知识,送餐服务的工作规范及质量标准 2.熟知接待服务中的礼节礼仪 3.有较强的语言表达能力及推销能力 4.英语四级以上能用英语为外宾提供服务
  • 学历要求:大专
  • 工作经验:不限
  • 外语要求:英语
  • 年龄要求:不限
  • 点击申请该职位
职位简介:岗位职责 1.各类烹调制作,根据卫生标准严格操作安全生产,保证食品的质量。 2.严格遵守每个工作流程,妥善保管各种冷荤原材料,合理用料,降低消耗成本。 3.负责对专用工具、砧板、容器等消毒工作,同时也要保持冰柜、烤箱等清洁卫生。 4.检查每日餐后的原料消耗,及时申购、补充。 5.配合食品检验部抽查菜品及留样品种并进行化验,确保宾客食品的绝对安全。 岗位要求 1.为人正直,有责任心。 2.有多年厨房工作经验 3.身体健康,能吃苦耐劳。          
  • 学历要求:大专
  • 工作经验:不限
  • 外语要求:英语
  • 年龄要求:不限
  • 点击申请该职位
职位简介:1.各类烹调制作,根据卫生标准严格操作安全生产,保证食品的质量。 2.严格遵守每个工作流程,妥善保管各种冷荤原材料,合理用料,降低消耗成本。 3.负责对专用工具、砧板、容器等消毒工作,同时也要保持冰柜、烤箱等清洁卫生。 4.检查每日餐后的原料消耗,及时申购、补充。 5.配合食品检验部抽查菜品及留样品种并进行化验,确保宾客食品的绝对安全。 岗位要求 1.为人正直,有责任心。 2.有多年厨房冷菜工作经验 3.身体健康,能吃苦耐劳。
  • 学历要求:不限
  • 工作经验:不限
  • 外语要求:不限
  • 年龄要求:不限
  • 点击申请该职位
职位简介:The hygienic and safe preparation of food in assigned food production areas. The supervision of culinary associates within the designated kitchen operation as assigned, ensuring a five star product is achieved at all times. Ensure that subordinate’s are motivated and have high moral. Delegate responsibility to subordinates as required.  Demonstrate a proactive approach towards the training and development of culinary associates within the area of supervision. To be aware of food and beverage financial budgets and goals. Ensure that all food items are prepared as per standard recipe cards whilst maintaining portion control and minimizing waste. Ensure that all kitchen equipment is used safely, correctly and is well maintained.    
  • 学历要求:其他
  • 工作经验:其他
  • 外语要求:普通话
  • 年龄要求:不限
  • 点击申请该职位
职位简介:前台操作 Job Qualifications: * High school or equivalent education required; * Relevant experience in 4 star or 5 star hotel; * Nice appearance and good communication skill both in English and Chinese.
  • 学历要求:其他
  • 工作经验:其他
  • 外语要求:普通话
  • 年龄要求:不限
  • 点击申请该职位
职位简介:洗涤物品 * 40岁以下,身体健康,外貌端正; * 1年以上四星或五星级酒店相关工作经验; * 责任心强,肯吃苦耐劳;*户口不限。    
  • 学历要求:其他
  • 工作经验:其他
  • 外语要求:普通话
  • 年龄要求:不限
  • 点击申请该职位
职位简介:前台管理具有4,5星级酒店工作经验
  • 学历要求:高中
  • 工作经验:一年以上
  • 外语要求:英语
  • 年龄要求:18-30
  • 点击申请该职位
职位简介:在健身房提供救生服务,同时对客人进行健身指导。 具备初级或以上的救生员教练资格证书,有健身房工作经验。仪表端庄,服务意识强。    
  • 学历要求:不限
  • 工作经验:不限
  • 外语要求:不限
  • 年龄要求:不限
  • 点击申请该职位
职位简介:
  • 学历要求:不限
  • 工作经验:不限
  • 外语要求:不限
  • 年龄要求:不限
  • 点击申请该职位
职位简介:
  • 学历要求:不限
  • 工作经验:不限
  • 外语要求:不限
  • 年龄要求:不限
  • 点击申请该职位
职位简介:
  • 学历要求:不限
  • 工作经验:不限
  • 外语要求:不限
  • 年龄要求:不限
  • 点击申请该职位
职位简介:
  • 学历要求:不限
  • 工作经验:不限
  • 外语要求:不限
  • 年龄要求:不限
  • 点击申请该职位
职位简介:
  • 学历要求:不限
  • 工作经验:不限
  • 外语要求:不限
  • 年龄要求:不限
  • 点击申请该职位
职位简介:
  • 学历要求:不限
  • 工作经验:不限
  • 外语要求:不限
  • 年龄要求:不限
  • 点击申请该职位
职位简介:
  • 学历要求:不限
  • 工作经验:不限
  • 外语要求:不限
  • 年龄要求:不限
  • 点击申请该职位
职位简介:
  • 学历要求:不限
  • 工作经验:不限
  • 外语要求:不限
  • 年龄要求:不限
  • 点击申请该职位
职位简介:
  • 学历要求:不限
  • 工作经验:不限
  • 外语要求:不限
  • 年龄要求:20-45
  • 点击申请该职位
职位简介:岗位职责 1.在干洗,烫衣领班的领导下,负责客衣,工服和其它布草的干洗工作。 2.准备工作,按工作程序开启,操作机器设备。 3.按规定的程序与标准做好客衣的检查,分类,洗前去污。干洗和干洗后的补洗工作。 4.掌握干洗机性能。正确使用和掌握保养方法,定期做好设备的维护保养工作。 5.密切注意干洗机工作期间各部门的工作状况,出现故障及时停机报修。 6.定期清理过滤器.蒸馏器.打扫工作区域卫生。 7.对于现的洗衣质量问题,应及时向领班,主管汇报,并做好案例分析,采取适当措施补救。 8. 负责布草分类。 9. 操作水洗机器。 岗位要求 1.高中以上学历。 2.1年以上洗衣部工作经验。 3.参加过相关专业培训。 4.熟悉本岗位专业知识,有中级洗衣师证书。 5.有相关五星级酒店工作经验  
  • 学历要求:不限
  • 工作经验:不限
  • 外语要求:不限
  • 年龄要求:不限
  • 点击申请该职位
职位简介:
  • 学历要求:大专
  • 工作经验:不限
  • 外语要求:英语
  • 年龄要求:不限
  • 点击申请该职位
职位简介:Ensures that the department’s filing systems are in order. Follows up on all administrative matters as required by Director of Marketing Communications, Assistant Marketing Communications Manager, Artist. Ensures that all purchase requisition orders and receiving processes are in place. Updates all payments and expenses for Marketing Communications on monthly basis for submission to the Finance Department, upon approval of DOMC. Filing all contracts in hard copy and also in softcopy reports. Ensures that the Artist’s work projects are progressive and performed to the best of his ability, consistent with the image and standards of the Hotel.  Conducts periodic needs assessment for Marketing Communications equipment and makes necessary recommendations to DOMC. Prepares all media and advertisement clippings for regular submission to DOMC, GM, Bund Center (Chairman). To maintain accurate count of the Media Impressions.  Updates all media contacts on file for the department. Assists DOMC, Asst. Marketing Communications Manager to supervise, direct and edit the development (copy, design, layout) of all collateral products in-house graphic design (promotional flyer, brochures, menus, guest information pieces, signs, forms, invitation, etc.). Helps DOMC/Asst. Marketing Communications Manager to keep track of Advertising rates in local and international media, as and when they come in, with proper filing system. Helps the Artist, DOMC, Assistant Marketing Communications Manager with photography where required. Ensures that the photography/video/VCD/DVD library is in order. Supportive to Hotel wide training programmes to assure the continual upgrading of department personnel and quality of service. Performs exceptional Communications skills throughout all functions of the job i.e. guests, department managers, and fellow employees
  • 学历要求:大专
  • 工作经验:三年以上
  • 外语要求:英语
  • 年龄要求:不限
  • 点击申请该职位
职位简介:拥有五星级酒店销售副经理工作经验。    
  • 学历要求:不限
  • 工作经验:不限
  • 外语要求:不限
  • 年龄要求:不限
  • 点击申请该职位
职位简介:负责预订部日常运营事宜        
  • 学历要求:不限
  • 工作经验:不限
  • 外语要求:不限
  • 年龄要求:不限
  • 点击申请该职位
职位简介:
  • 学历要求:大专
  • 工作经验:不限
  • 外语要求:不限
  • 年龄要求:不限
  • 点击申请该职位
职位简介:
  • 学历要求:大专
  • 工作经验:不限
  • 外语要求:英语
  • 年龄要求:不限
  • 点击申请该职位
职位简介:
  • 学历要求:不限
  • 工作经验:不限
  • 外语要求:不限
  • 年龄要求:不限
  • 点击申请该职位
职位简介:有五星级相关工作经验者优先。
  • 学历要求:不限
  • 工作经验:不限
  • 外语要求:普通话
  • 年龄要求:不限
  • 点击申请该职位
职位简介:有相关五星级酒店工作经验者优先考虑。
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